The Certified Quality Technician is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems, prepares inspection plans and instructions, selects sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies fundamental statistical methods for process control.
Here are the requirements, experience and exam specifics for a Certified Quality Technician.
Candidates must have worked in a full-time, paid role. Paid intern, co-op or any other course work cannot be applied toward the work experience requirement.
Candidates must have at least four years of higher education and/or work experience in one or more of the areas of the Certified Quality Technician Body of Knowledge.
Candidates who were previously certified by ASQ as a quality engineer, quality auditor, reliability engineer, software quality engineer or quality manager, experience used to qualify for certification in those fields applies to certification as a quality technician.
Candidates who have completed a degree from a college, university or technical school with accreditation accepted by ASQ will have part of the four-year experience requirement waived, as follows (only one of these waivers may be claimed):
Certification through the Quality Technology program of a community college or vocational school — one year will be waived
Associate degree — two years waived
Bachelor's, master's, or doctorate — three years waived
Degrees or diplomas from educational institutions outside the United States must be equivalent to degrees from U.S. educational institutions.
Here are the minimum expectations of a Certified Quality Technician.
Must be able to define quality concepts and quality processes, including Six Sigma basics such as design of experiments (DoE), and cost of quality. Must be able to apply quality tools, including continuous improvement techniques, problem solving, and lean concepts. Must be able to interpret information and data.
Must be familiar with statistical terminology and techniques. Must be able to collect data for specific techniques. Must be able to interpret control chart results, process capability, and specification limits.
Must know which measurement and test equipment (M&TE) tools are appropriate for various applications and how to assess tool accuracy and precision. Must understand the concept of calibration standards hierarchy and traceability for M&TE.
Must be able to read and interpret blueprints (drawings), including geometric dimensioning and tolerancing (GD&T). Must understand and apply basic inspection concepts, techniques, and processes. Must be able to understand sampling characteristics, types, and selecting samples from lots. Must be able to identify and segregate nonconforming material and be familiar with the material review process.
Must be able to understand, apply, and communicate various quality audit types and their components, tools, and techniques.
Must understand risk assessment and mitigation. Must be able to apply the elements of corrective and preventive actions, such as root cause analysis, failure mode and effects analysis (FMEA), and the control of nonconforming material.
The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which the questions will be written. This information will provide useful guidance for both the Exam Development Committee and the candidate preparing to take the exam.
The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam. It is meant to clarify the type of content to be included in the exam. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of this document.
Download the Certified Quality Technician Body of Knowledge
Review a list of references that provide the basis for the exam questions. These items give you a better idea of the material covered in the exam. ASQ offers many books and training opportunities to help you prepare.
ASQ certification examinations are delivered by ASQ's testing partner, Prometric. The examination scheduling instructions in your eligibility letter will direct you to a section of Prometric's website, where you can select and schedule your examination date and location.