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Quality Improvement Associate Certification CQIA

References - Quality Improvement Associate Certification - CQIA

References

These books cover the parts of the CQIA Body of Knowledge. ASQ Certification Board does not endorse any one particular reference source.

  • Brassard, Michael and Diane Ritter, Memory Jogger Plus 2, Massachusetts: Goal/QPC, 2010.
  • De Feo, Joesph A., Juran's Quality Handbook, 7th ed., New York, McGraw-Hill, 2017.
  • Evans, James R., and William M. Lindsay, Managing for Quality and Performance Excellence, 7th ed., Mason, OH: Thomson-Southwestern College Pub, 2008. ISBN 0324382278
  • Goetsch, David L., and Stanley B. Davis, Quality Management: Introduction to Total Quality Management for Production, Processing, and Services, 5th ed., Upper Saddle River, NJ: Prentice Hall, 2006. ISBN 0131189298
  • Hartman, Melissa G., ed., Fundamental Concepts of Quality Improvement, Milwaukee, WI: ASQ Quality Press, 2002.
  • Scholtes, Peter R., The Team Handbook, 3rd ed. Revised, Madison, WI: Joiner Associates, 2003.
  • Smith, Gerald F., Quality Problem Solving, Milwaukee, WI: ASQ Quality Press, 1998.
  • Tague, Nancy R., The Quality Toolbox, 2nd ed, Milwaukee, WI: ASQ Quality Press, 2005
  • Westcott, Russell T., and Grace L. Duff, The Certified Quality Improvement Associate Handbook, 3rd ed., Milwaukee, WI: ASQ Quality Press, 2015.

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