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Book of the Week

Beyond Heroes

Kim Barnas

This book explains how the ThedaCare Health System, based in northeast Wisconsin, transformed their culture by redesigning their system of daily management. Hospitals have long relied on heroics to save the day – on one brilliant nurse or physician to fix the problem at hand. The result is a lot of people rowing in opposite directions, putting safety and quality at risk while increasing costs. This is the story of an organization breaking that habit...

 

 

P1560-M

 

 

Best Sellers

Quality management systems - Requirements
By ANSI/ISO/ASQ Q9001-2008
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ANSI/ISO/ASQ Q9001-2008, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Standard

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Quality management systems — Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations (e-Book)
By ASQ/ANSI/ISO/TS 16949:2009
ASQ/ANSI/ISO/TS 16949:2009, in conjunction with ISO 9001:2008, defines the quality management system requirements for the design and development, production and, when ...

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