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Book of the Week

Customer-Focused Process Innovation

David Hamme

In this groundbreaking book, business innovation expert David Hamme reveals a powerful and proven method for connecting your company’s valuecreation processes to customer-desired products--forging a direct link between strategic intentions and everyday business activities...

P1572-M

 

 

Best Sellers

Quality management systems - Requirements
By ANSI/ISO/ASQ Q9001-2008
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ANSI/ISO/ASQ Q9001-2008, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Standard

New to the Store

Executing Lean Improvements (e-Book)
By Delisle, Dennis R.
In this book you will find the following:
  • A structured approach to executing lean improvements
  • Relevant real-world case studies
  • Examples of tools ...
E-Book

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