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Book of the Week

Cracking the Case of ISO 9001:2015 for Service, Third Edition

Charles A. Cianfrani and John E. (Jack) West

This guide is intended to help everyone in an organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers...

H1483-M

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ASQ/ANSI/ISO 9001:2015: Quality management systems - Requirements
By ASQ/ANSI/ISO 9001:2015
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Standard

New to the Store

The Certified Six Sigma Yellow Belt Handbook (e-Book)
By Ramu, Govindarajan
This reference manual is designed to help both those interested in passing the exam for ASQ’s Certified Six Sigma Yellow Belt (CSSYB) and those who want a handy ...
E-Book

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