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Honorary Member

Dr. Noriaki Kano


Dr. Noriaki KanoDr. Noriaki Kano joined his esteemed colleagues as an honorary member in November 2014. Dr. Kano was recognized for exceptionally meritorious and distinguished service to the global quality community through his teaching, coaching, consulting and promoting the methods of Japanese Total Quality Management and his invention and dissemination of the theory of Attractive Quality as a mental model for defining the customer-centered orientation to quality performance.

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