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The Seven New Management and Planning Tools


Quality Glossary Definition: New Management Planning Tools

New management planning tools are defined as the seven method(s) for achieving expected outcomes that previously have not been used.

In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to promote innovation, communicate information and successfully plan major projects. A team researched and developed the seven new quality control tools, often called the seven management and planning (MP) tools, or simply the seven management tools. They are:

  1. Affinity Diagram: organizes a large number of ideas into their natural relationships.

  2. Relations Diagram: shows cause-and-effect relationships and helps you analyze the natural links between different aspects of a complex situation.

  3. Tree Diagram: breaks down broad categories into finer and finer levels of detail, helping you move your thinking step by step from generalities to specifics.

  4. Matrix Diagram: shows the relationship between two, three or four groups of information and can give information about the relationship, such as its strength, the roles played by various individuals, or measurements.

  5. Matrix Data Analysis: a complex mathematical technique for analyzing matrices, often replaced by the similar prioritization matrix. A prioritization matrix is an L-shaped matrix that uses pairwise comparisons of a list of options to a set of criteria in order to choose the best option(s).

  6. Arrow Diagram: shows the required order of tasks in a project or process, the best schedule for the entire project, and potential scheduling and resource problems and their solutions.

  7. Process Decision Program Chart (PDPC): systematically identifies what might go wrong in a plan under development.

Adapted from The Quality Toolbox, Second Edition, ASQ Quality Press.

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