Auditing for Improvement
Auditing can immediately improve your business operations. Learn to evaluate and enhance your management systems so you can improve quality, safety, environment and security within your organization. Leave the course with an audit report to use on your job.
Make any organization better through the power of the audit. Step by step, evaluate and improve any internal or supplier management system in the areas of quality, safety, environment, and security. Gain deeper process understanding, learn how to strengthen two-way communications, and build partnerships based on trust. Work in teams to develop and use practical planning tools in a safe and fun classroom environment. Create an audit report for use on the job to make the system changes necessary to improve business operations.Learn more from auditing expert and ASQ Fellow Dennis Arter in the-how-and-why-of-auditing video.
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Course Data
- CEU Hours: 0
- Length: 14 Hours
- ASQ RU: 1.4
- Provider: ASQ
Learning Objectives:
- Apply the nine steps of preparation to develop a deep understanding of processes and requirements.
- Gather data in a way that represents actual work flow.
- Analyze audit data to show system weaknesses and resulting effects on operations.
- Promote and use the audit as an improvement, not punitive, tool.
- Work successfully in sector-specific classroom teams.
Prerequisites:
This is a basic course and assumes no prior audit knowledge or experience. Participants may wish to bring a one-page flowchart of their own company operations to share with others.Who Should Attend:
Attendees for this course should include the following: quality, safety, and environmental managers; professional and technical staff members, including buyers and engineers; process improvement project leaders; and those interested in preparing for ASQ auditor certification.- Introduction
- Logistics
- Audit defined
- Audit program management
- Preparation phase
- Purpose
- Scope
- Team
- Authority
- Audit criteria
- Audit plan
- Notification
- Evaluate documents
- Checklists
- Performance phase
- Opening meeting
- Tracing
- Interview methods
- Perceptions
- Team meetings
- Daily briefings
- Audit by the students
- Report
- Definitions
- Data analysis
- Findings
- Workshop on finding
- Formal report
- Exit meeting
- No recommendations
- Written report
- Closure phase
- Corrective action
- Response evaluation
- Audit closeout
- Audit records
- Summary
Prerequisites
This is a basic course and assumes no prior audit knowledge or experience. Participants may wish to bring a one–page flowchart of their own company operations to share with others.
Format
This is a two-day, instructor-led, face-to-face course with multiple small-group workshops.
Materials
Participants will receive
- Student workbook with sample forms
- Personal copy of Quality Audits for Improved Performance, Third Ed., Arter, 2003
If you need to cancel, we will refund your paid registration fee as noted below.
- Requests for cancellations or transfers to another course offering received at least 30 calendar days before the start of the course can receive a full refund or transfer.
- There are no refunds within 30 calendar days before the start of the course.
- Requests to transfer to another course offering received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
- There are no transfers within 9 calendar days before the start of the course.
- There are no refunds if the content has been accessed.
- Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee.
- IMPORTANT: Some courses are delivered by ASQ’s partners and have separate cancellation policies. Please refer to the product page for exact information or contact Customer Care at [email protected].
Enrollment Details
An instructor-led traditional classroom experience. Classroom-based instruction involves the highest level of instructor/student interaction. We offer classroom style training in two formats. See public and on-site.
| No Offerings Scheduled | English | List: $1729 Member: $1499 |
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