Lean Specialized Credential

1. Lean Fundamentals and Principles (15%, 9 items)
   1. Understand the differences between value and nonvalue-added activities
   2. Identify the eight sources of waste
   3. Explain the importance of flow in a value stream
   4. Describe the use of push and pull production
   5. Understand the benefits of lean and how it is used to seek perfection
   6. Describe the importance of lean culture, including leadership and metrics
   7. Understand how Voice of the Customer defines value and influences key performance indicators in lean
2. Continuous Improvement and Problem Solving (35%, 21 items)
   1. Apply the PDCA method to problem solve and improve processes
   2. Understand DMAIC and how it is used to optimize business processes and designs
   3. Describe how kaizen (improvement) can be used for continuous improvement
   4. Understand when and how to use a kaizen event
   5. Use and explain the A3 method
   6. Understand the importance of gemba (the actual place) and how it is used to improve a process or solve a problem
3. System and Process Efficiency Methodologies and Tools (30%, 18 items)
   1. Describe how standard work reduces variation and increases efficiency
   2. Use value stream mapping to document current and future state process maps
   3. Calculate and analyze the takt time to set the rate of a system
   4. Explain the role of kanban (signboard) in process efficiency
   5. Apply just-in-time to reduce waste in a system
   6. Apply total productive maintenance to optimize a production process
   7. Implement overall equipment effectiveness (OEE) to ensure overall system efficiency and identify areas for improvement
   8. Utilize change-over reduction for continuous flow
   9. Describe the benefits of heijunka (production leveling)
   10. Use Theory of Constraints to identify and address bottlenecks
4. Workspace Optimization Methodologies and Tools (20%, 12 items)
   1. Apply the 5S discipline to improve a workspace
   2. Understand the importance and application of visual management
   3. Describe the use of andon (status-display station) in a workspace
   4. Describe the use of jidoka (autonomation)
   5. Understand how work cell design can improve process flow
   6. Understand and use poka-yoke (error-proofing)

Lean Specialized Credential E-Learning

Build upon your basic understanding of lean practices to improve your skills and help your company identify and reduce waste to improve organizational efficiency. The knowledge you gain will be applicable across both manufacturing and service industries. The ASQ Lean Specialized Credential E-Learning focuses on four intermediate-level domains of lean knowledge and provides self-paced learning opportunities through online lessons, videos, activities, case studies, and assessments. In addition, you will have the opportunity to take a practice test at the end of the e-learning to test your knowledge and help prepare you for the online Specialized Credential Exam.

• ASQ RU: 1
• Provider: ASQ
• Length: 10 hours
• Audience: Academic, Executive, New to Quality, Practitioner, Professional

Lean Specialized Credential Exam

The ASQ Lean Specialized Credential Exam will test your knowledge of lean fundamentals, continuous improvement practices, process efficiency methodologies, and tools detailed in the Lean Content Outline. Pass the exam to demonstrate your lean proficiency to peers and employers, boost your resume, and utilize the benefits lean can offer your organization. The 60-question, 1 hour and 45 minute exam is entirely online and can be taken at any time from the comfort of your home or office.

• ASQ RU: 1
• Questions: 60 multiple-choice
• Exam Time: 1 hour, 45 minutes
• Exam Delivery Format: Online, via web browser

Lean Specialized Credential E-Learning

Prerequisites:

There are no prerequisites for the Lean Specialized Credential E-Learning; however, fundamental lean knowledge is recommended. For basic lean knowledge, view ASQ's Lean Essentials web-based offering.

Who Should Attend:

This course is designed for anyone interested in attaining their Specialized Credential in lean or gaining knowledge in the content areas. 

Note:

Taking this course does not constitute, nor imply, the successful passing of the ASQ Lean Specialized Credential examination.

Lean Specialized Credential Exam

Prerequisites:

There are no experience or educational prerequisites to take the Lean Specialized Credential Exam. Please see the System Requirements tab for technical requirements.

Eligibility Expiration:

Candidates will have 180 days from purchase date to take their exam. 

Retake:

Candidates who are unsuccessful in their exam attempt need to pay the full exam fee in order to retake the exam.

Registration Email

After E-Learning or Exam registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. 

E-Learning / Exam Technical Requirements

Hardware Requirements

• PC, Mac, or mobile device
• Audio speakers or headset
• High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

• Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
• Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
• Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

• JavaScript must be enabled for published courses to work.
• Font downloads must be enabled to see the correct fonts and characters.
• When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
• Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
• Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Lean Specialized Credential E-Learning

We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Lean Specialized Credential Exam

The examination is not eligible for a refund.