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Training

Why Train with ASQ?

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Root Cause Analysis

Course ID VRCA2023ASQ
Format Live Virtual


Expect the very best live preparation experience when taking this course, featuring:

  • Crucial tools and methods to solve problems and implement.
  • Real-world, practical examples throughout so you can start applying what you learn in your job immediately.
  • Engaging activities to connect theory to practice.

Solving problems and implementing improvements doesn’t happen by chance: it requires a thorough and methodical processes and tools to identify, solve, and prevent problems at the root―often missing from business or engineering school programs.

With this modern and engaging Root Cause Analysis live virtual course from ASQ, you will learn how to systematically eliminate errors by rooting them out, leading your team and your business to reduced risks (like recalls), increased safety practices, and improved margins and operations.

This course was created by ASQ in collaboration with highly experienced Subject Matter Experts, and covers crucial knowledge with a wide variety of instructor-led activities designed specifically for engaging, in-person participation. Root cause analysis tools and skills apply to all industries, and are recognized as core components in cGMP (current good manufacturing practices, enforced by the Food and Drug Administration in the US) and the IATF 16949:2016 technical specification from the International Automotive Task Force.

Take part in engaging sessions with fellow learning professionals, and gain new practical knowledge alongside new networking opportunities. As an organization, virtual training means no disruption to your team and operations, with maximum engagement whenever and wherever you need them.

Questions? We Can Help.

Enroll Now

Course Data

  • CEU Hours: 0
  • Length: 16 Hours
  • ASQ RU: 1.6
  • Audience: Academic, Professional
  • Provider: ASQ
Corporate Training Available
Course Overview

Learning Objectives:

  • Describe RCA terminology, goals, benefits, stakeholders, and when RCA should be used.
  • Apply structured problem-solving models used in RCA.
  • Use appropriate data collection plans, methods, and sources.
  • Analyze potential root causes using cause-and-effect analysis, 5 Whys, and related analytical tools.
  • Select solutions, implement corrective actions, and verify solution effectiveness to close RCA projects.

Prerequisites:

None

Who Should Attend:

This course is designed for anyone who wants to improve problem solving in their organization, regardless of role or experience. It includes practical examples relevant to all industries, with particular focus on manufacturing and engineering.
Outline
  • REQUIRED PREWORK (Must be completed individually prior to the first class session.)
  • Course Introduction
  1. RCA Fundamentals
    1. Basic foundational terms
    2. RCA process
    3. RCA metrics, scope, and context
    4. RCA project goals
    5. Roles and stakeholders
  2. Problem-solving
    1. RCA problem-solving models
    2. Problem-solving plan components
  3. Data Fundamentals
    1. Data collection planning
    2. Data types
    3. Data sources
    4. Empirical data collection
  4. Causal Analysis and Validation
    1. Core RCA tools
    2. Supporting analysis tools
    3. Situational and advanced tools
    4. “Most likely cause” selection
  5. Making and Sustaining Improvements
    1. Solution recommendation
    2. Implementation planning and change management
    3. RCA project closing
  • Course Closing
Details
This course is an instructor-led, classroom-based experience, conducted over 4 half-day (4-hour) sessions or 2 full-day (8-hour) sessions.

Laptop or mobile devices are recommended. Instruction includes a blend of lecture, practical application, and individual and team-based exercises.

To maximize the learning experience, participants are expected to complete a prework activity prior to the first class session.

Please check the Show Class Schedule option below for more details.
System Requirements
N/A
Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.

If you need to cancel, we will refund your paid registration fee as noted below.
  • Requests for cancellations or transfers to another course offering received at least 30 calendar days before the start of the course can receive a full refund or transfer.
  • There are no refunds within 30 calendar days before the start of the course.
  • Requests to transfer to another course offering received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
  • There are no transfers within 9 calendar days before the start of the course.
  • There are no refunds if the content has been accessed.
  • Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee.
  • IMPORTANT: Some courses are delivered by ASQ’s partners and have separate cancellation policies. Please refer to the product page for exact information or contact Customer Care at [email protected].

A learner must successfully complete the course or program before IACET Continuing Education Units (CEUs), ASQ Recertification Units (RUs), or a Certificate of Completion can be awarded. This includes achieving the required passing score of 80% on assessments when applicable.

Enrollment Details

Format: Classroom
Format: Live Virtual

A web-based, live, classroom-like instructor led experience allowing attendees to interact without traveling. Course includes online access to materials for a limited time and up to three hard copy prints. Some courses include an electronic book – see course description for details.

September 28, 2026 - September 29, 2026 08:00 AM - 05:00 PM CST Show Class Schedule VIR1415 Rama Shankar CMBB, CQA, CSSBB, CSSGB English Early Bird Ends August 29, 2026 List: $999     Member: $899 Regular List: $1209     Member: $1099
Enroll
Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript. Virtual sessions are not recorded.

Course Times (CST):
8:00 AM – 5:00 PM

Schedule: 
2 days
Monday, June 28
Tuesday, June29
December 03, 2026 - December 04, 2026 08:00 AM - 05:00 PM CST Show Class Schedule VIR1439 Timothy King CMQ/OE, CQA, CQI, CQIA English Early Bird Ends November 03, 2026 List: $999     Member: $899 Regular List: $1209     Member: $1099
Enroll
Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript. Virtual sessions are not recorded.

Course Times (CST):
8:00 AM – 5:00 PM

Schedule: 
2 days
Thursday, December 3
Friday, December 4

 

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Corporate Training

Custom training options for your organization

Need cost-effective learning with customized delivery? ASQ can train your employees on your schedule.

5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
  2. Reliability: ASQ's expert instructors and world-renowned quality content is at your service to upskill teams anywhere they are.
  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
  4. Immediate results: Employees complete courses ready to apply what they have learned.
  5. Convenience: Get the training you need anytime, anywhere, from any device. Become an ASQ Organizational Member for even more benefits!
Corporate Training
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