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Future of Quality

About


Throughout the 2015 Future of Quality Report, prominent thought leaders examine the future of several trend areas impacting quality. The Future of Quality is assembled to be read in its entirety or as a reference guide, as you pick and choose your areas of interest. Here is a looking at what the 2015 Future of Quality Report has for you:


Authors

WILLIAM TROYWILLIAM TROY
CEO, ASQ

GENERAL STANLEY MCCHRYSTALGENERAL STANLEY MCCHRYSTAL (RET.)
Co-founder, McChrystal Group
Washington, D.C., USA

The Future of Leadership: From Efficiency to Adaptability

STEPHEN P. ROSEN STEPHEN P. ROSEN
Beton Michael Kaneb Professor of National Security and Military Affairs, Harvard University
Cambridge, Massachusetts, USA

The Future of Global Aerospace and Defense: Implications of International Trends for Quality

DEVI SHETTY DEVI SHETTY
Chair and Founder, Narayana Health
Bengaluru, India

The Future of Healthcare: Toward a Global Medical University

JIM DAVIS JIM DAVIS
Vice Provost, Information Technology, and Chief Academic Technology Officer, University of California—Los Angeles
Los Angeles, California, USA

The Future of Manufacturing: Bridging Seams and Transactions to Integrate Next-Generation Information Technology

ANDREW WATSON ANDREW WATSON
Teacher, digital art, design, animation, and game design, Falls Church High School, Fairfax County Public Schools
Falls Church, Virginia, USA

The Future of Customer Experience (CEx): CEx Becomes the Dominant Design Force Influencing Markets

RONALD SNEE RONALD SNEE
Founder and President, Snee Associates, LLC
Newark, Delaware, USA

The Future of Quality: Getting Better All the Time

NORIAKI KANO NORIAKI KANO
Professor emeritus at the Tokyo University of Science 
Tokyo, Japan

The Future Of Quality: Toward Quality for Sales in Addition to Quality for Cost Through Enhancement of Customer Satisfaction

RODNEY EVANSRODNEY EVANS
Chief Innovation Officer, McChrystal Group, CrossLead Lab
Raleigh-Durham, North Carolina, USA

The Future of Leadership: From Efficiency to Adaptability

JONATHAN ZITTRAIN JONATHAN ZITTRAIN
Co-Founder, Director, and Faculty Chair, Berkman Center for Internet & Society, Harvard University
Cambridge, Massachusetts, USA

The Future of the Internet: Balancing Security With Openness in the Internet of Things

IZABEL CHRISTINA COTTA MATTE IZABEL CHRISTINA COTTA MATTE
Chief Strategic Planning and Budgeting Officer, City of Porto Alegre
Porto Alegre, Brazil

The Future of Cities: Quality, Planning, and Excellence in Public Sector Management

JOANN STERNKEJOANN STERNKE
Superintendent, Pewaukee Public Schools
Pewaukee, Wisconsin, USA

The Future of Education: Quality Teachers for the 21st Century

GREGORY WATSON GREGORY WATSON
Chairman, Business Excellence Solutions, Ltd.
Espoo, Finland

The Future of Customer Experience (CEx): CEx Becomes the Dominant Design Force Influencing Markets

ZHENG MINGGUANG ZHENG MINGGUANG
President, Shanghai Nuclear Engineering Research and Design Institute
Shanghai, China

The Future of Energy: Long-Term Trends and Global Implications

ROGER HOERL ROGER HOERL
Brate-Peschel Assistant Professor of Statistics, Union College
Schenectady, New York, USA

The Future of Quality: Getting Better All the Time

CECILIA KIMBERLINCECILIA KIMBERLIN
2015 Chair, ASQ

ASQ

ASQ is a global community of people dedicated to quality who share the ideas and tools to make our world work better. With millions of individuals and organizational members of the community, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations, and communities to meet tomorrow’s critical challenges. As stewards of worldwide quality knowledge, ASQ is ideally suited to spearhead the unprecedented Global State of Quality Research study. ASQ is headquartered in Milwaukee, WI, with Regional Centers in China, India, and Mexico. Learn more about ASQ’s mission, technologies, and training at asq.org.




Future of Quality Report

Future of Quality

Read perspectives on the future of quality from within and beyond the quality field.

Future of Quality Report

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