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Training

Plan-Do-Check-Act

Course ID SPPDCA2025ASQ
Format E-Learning

Students who enroll in this course as of 10/08/25 will earn IACET CEUs upon successful completion of the course or program.

Expect the very best in learning experience when taking this ASQ course:

  • Interactive Activities: Engage with the content through hands-on activities that reinforce learning and stimulate creativity..
  • Knowledge Checks: Ensure comprehension and retention of key concepts with regular assessments.
  • Expert Collaboration: Benefit from the knowledge and experience of ASQ subject matter experts who have shaped the course content.


This easy-to-follow course, with engaging narration and animation, guides you step by step through the plan-do-check-act, or PDCA (also known as Plan-Do-Study-Act, PDSA), model, a four-step problem-solving model used to improve a process or carry out change.

Learn about the specific sub-steps and actions comprising each major step of the PDCA model, as well as the valuable quality improvement tools you can use to successfully complete each step. Review a practical, real-life scenario that leverages the PDCA model and the most appropriate quality tools to improve the process in question.

Enhance your preparation by purchasing The Quality Toolbox (E-book) along with this course.

Course Data

  • CEU Hours: 0.2
  • Length: 2 Hours
  • ASQ RU: 0.2
  • Audience: Professional
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Describe the PDCA model, its origins, and its use in continuous quality improvement.
  • List the four major steps of the PDCA model.
  • Explain each step of the PDCA model and its sub-steps and actions.
  • Identify the quality tools you could potentially use to complete each step of the PDCA model.

Who Should Attend:


This course is ideal for adult professionals across all industries in the Quality field looking to enhance efficiency and solve real-world problems. Whether your focus is quality management, process improvement, or problem-solving, Plan-Do-Check-Act will equip you with practical, data-driven techniques that can immediately be applied in any work environment.
Outline
  1. Plan-Do-Check-Act Model
    1. PDCA: Introduction
    2. PDCA: From Start to Finish
    3. PDCA: In Action
    4. Course Wrap-up
Details

Format

This e-learning, self-paced course is designed to be studied from any internet-connected device, and includes interactive microlearning lessons with a fresh look-and-feel that you can start, stop, and resume at your convenience.

System Requirements

Hardware

  • PC, Mac, ASQ Learning app, or mobile device running iOS or Android
  • Audio speakers or headset
  • High-speed internet connection

Browsers for ASQ Courses

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings for Viewing Courses

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.

Cancellation Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module (also called "topic"), or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Note for corporate clients: Please contact your regular Channel Manager to confirm your contractual terms.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

SPPDCA2025ASQ Self-Paced English 365 Days List: $90 Member: $70
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Corporate Training


Custom training options for your organization

Need cost-effective learning with customized delivery? ASQ can train your employees on your schedule.

5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
  2. Reliability: ASQ's expert instructors and world-renowned quality content is at your service to upskill teams anywhere they are.
  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
  4. Immediate results: Employees complete courses ready to apply what they have learned.
  5. Convenience: Get the training you need anytime, anywhere, from any device. Become an ASQ Organizational Member for even more benefits!
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