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Training

Internal Auditing to ISO/IEC 17020

Course ID IA20
Format Face-to-Face

Gain an understanding of the ISO/IEC 17020 requirements and how to coordinate an ISO/IEC 17020 internal audit for your organization.


The Internal Auditing to ISO/IEC 17020 training course prepares the internal auditor to clearly understand technical issues relating to an audit. Attendees of this course will learn how to coordinate a quality management system audit to ISO/IEC 17020 and collect audit evidence and document observations, including techniques for effective questioning and listening.

Note: All attendees are required to bring their own copy of the ISO/IEC 17020:2012 standard to this training course. This standard will not be provided for you. You can purchase an electronic copy of this standard from ASQ.

Course Data

  • CEU Hours: 0
  • Length: 20 Hours
  • ASQ RU: 2
  • Audience: New to Quality or NextGen
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Understand the ISO/IEC 17020:2012 requirements
  • Learn how to coordinate a quality management system audit against ISO/IEC 17020:2012
  • Develop an understanding of the technical systems and issues of the accredited inspection body
  • Know how to collect audit evidence and document observations, including techniques for effective questioning and listening
  • Learn how to report the findings and conclusions

Who Should Attend:

This course is perfect for managers, technical staff, and consultants and auditors who want or need to learn better audit practices.
Outline
I.           Background of ISO/IEC 17020:2012
II.          Definitions, Terminology: ISO 9000, VIM etc.
III.         Assessment and Auditing Requirements: ISO/IEC 17011, ISO 19011
IV.        ILAC, IAAC, APLAC Recognition and Oversight
V.         AB Symbols, Inspection reports, Certificates, Equipment Stickers
VI.        ISO/IEC 17020 Requirements     
VII.       Clause 4, 5 & 6 Review 

                 a. Case Studies on General, Structural & Resource Requirements   
VIII.      Auditing Guidelines: ISO 19011                   
IX.        Training, Traceability and Documentation
X.        Opening and Closing Meeting Activities    
XI.       ISO/IEC 17020 Requirements
XII.      ISO 19011 relationship to ISO/IEC 17020 
XIII.     Clause 7 & 8 Review  
                a. Case Studies on Process & Management System Requirements  
XIV.    Auditing Technical Inspection methods
XV.     Reporting Audit Results
XVI.    Audit Checklists and Audit reports
XVII.   Review of Standards and Internal Auditing issues     
XVIII.  Exam      
             
Details

Format

This is a two and half day, instructor-led, classroom course
Cancellation Policy

ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.

If you need to cancel, we will refund your paid registration fee as noted below.

Requests for cancellations/transfers/substitutions received at least 30 calendar days before the start of the course can receive a full refund/transfer/substitution. 
There are no refunds within 30 calendar days before the start of the course. 
Requests to transfer or substitute received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
There are no transfers within 9 calendar days before the start of the course.  Substitutes may be accepted if content has not been accessed by original registrant.  Substitutions will incur a $150 processing fee.  
There are no refunds or substitutes if the content has been accessed. 
Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee. Substitutes will not be accepted after the course has begun. 
You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

 

ANAB is not liable for failure to perform its obligations under this contract as a result of strikes, riots, curtailment of transportation, acts of God, or any other cause beyond its control. If the session is cancelled, the registration fee will be refunded or the fee can be transferred to an alternate session.
If you have a question regarding the ANAB cancellation policy, please contact David Feist at [email protected] 

Instructors

Enrollment Details

Format: Classroom
Format: Face-to-Face

An instructor-led traditional classroom experience. Classroom-based instruction involves the highest level of instructor/student interaction. We offer classroom style training in two formats. See public and on-site.

No Offerings Scheduled English List: $950 Member: $850

 

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