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Gemba - Going to the Source

Format E-Learning

Placing gemba at the center of an organizational culture puts powerful tools in the hands of workers and decision makers:
1. The power of observation
2. The power of inquiry and dialogue
3. The power of meaningful improvements

This interactive, easy-to-navigate course will explain the fundamentals of gemba and how it relates to lean. Learn about the purpose and benefits of going to gemba and explore how to analyze gemba in different situations. Discover strategies for successful use of gemba in a lean organization.

ASQ also offers this course as part of the Lean Essentials bundle. Get all six lean courses in one bundle and save!

Course Data

  • CEU Hours: 0.05
  • Length: 0.5 Hours
  • ASQ RU: 0.05
  • Audience: New to Quality, Practitioner
  • Provider: ASQ - Online
Course Overview

Learning Objectives:

  • Define gemba and describe how it relates to lean
  • Understand the purpose and benefits of going to gemba
  • Explain how to go to the source and support gemba
  • Understand strategies for successful use of gemba in a lean organization


There are no prerequisites for this course. For a beginner to lean, it is recommended to complete the Introduction to Lean Principles course prior to this course, but not required.

Who Should Attend:

Anyone who is interested in learning how to successfully use gemba in a lean organization.
  1. Introduction to Gemba
    1. What is gemba?
    2. Where is gemba found?
  2. Purpose of going to gemba
    1. Getting information
    2. Typical issues found during gemba
    3. Supporting the work of creating gemba
  3. Strategies for success


This is an online, self-paced course that can be started at any time.



Additional Notes


Technical Requirements

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.
Refund Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

GEMBAASQ Self-Paced English 365 Days List: $40 Member: $30
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Corporate Training

Custom training options for your organization

Need cost-effective learning with customized delivery? ASQ can train your employees on your schedule.

5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
  2. Reliability: ASQ's expert instructors and world-renowned quality content is at your service to upskill teams anywhere they are.
  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
  4. Immediate results: Employees complete courses ready to apply what they have learned.
  5. Convenience: Get the training you need anytime, anywhere, from any device. Become an ASQ Organizational Member for even more benefits!