Certified Quality Engineer Certification Preparation

• Course Introduction

1. Management and Leadership
   1. The Quality Management System
   2. Leadership Principles and Techniques
   3. Facilitation Principles and Techniques
   4. Communication Skills
   5. Customer Relations
   6. Supplier Management
   7. Barriers to Quality Improvement
2. The Quality System
   1. Quality Standards and Other Guidelines
   2. Quality Audits
3. Product, Process, and Service Design
   1. Classification of Quality Characteristics
   2. Design Inputs, Techniques, and Review
   3. Technical Drawings and Specifications
   4. Verification and Validation
   5. Reliability and Maintainability
4. Product and Process Control
   1. Methods
   2. Material Control
   3. Acceptance Sampling
   4. Measurement and Test
   5. Metrology
5. Continuous Improvement
   1. Quality Control Tools
   2. Quality Management and Planning Tools
   3. Continuous Improvement Methodologies
   4. Corrective and Preventive Action
6. Quantitative Methods and Tools
   1. Collecting and Summarizing Data
   2. Quantitative Concepts
   3. Probability Distributions
   4. Statistical Decision Making
   5. Relationships Between Variables
   6. Statistical Process Control
   7. Process and Performance Capability
   8. Design and Analysis of Experiments
7. Risk Management
   1. Risk Planning and Assessment
   2. Risk Treatment, Control, and Monitoring

• Course Closing

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements (impacts all ASQ-owned eLearning)

Hardware

• PC, Mac, or mobile device
• Audio speakers or headset
• High-speed internet connection

Browsers for ASQ Courses

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

• Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
• Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
• Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings for Viewing Courses

• JavaScript must be enabled for published courses to work.
• Font downloads must be enabled to see the correct fonts and characters.
• When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.