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Instructors
Christianna Hayes

Education

MBA
University of South Dakota  
Vermillion, SD

BSBA, Project Management
Colorado Technical Institute  
Colorado Springs, CO

Languages

  • English

Christianna Hayes

CMQ/OE, CQA, CQE, CSSBB

Education

MBA
University of South Dakota  
Vermillion, SD

BSBA, Project Management
Colorado Technical Institute  
Colorado Springs, CO

Languages

  • English

Professional Experience

As CEO of Impact Performance Solutions, Chris provides vision and strategic direction ensuring the customer's voice is always the loudest. She is a proven business performance improvement leader and sought after speaker. Chris is a full spectrum coach and trainer with practical experience from the shop floor to the boardroom. She has partnered with companies such as Dannon, ITT, Pepperidge Farms, and Thermo Fisher where she utilizes integrated process improvement techniques that emphasize engaging the workforce, meeting objectives and sustaining results. She is an active Fellow of ASQ and currently Chair of the Lean Enterprise Division.

Chris has served in various management positions that focused on continuous improvement throughout her career including Quality and Continuous Improvement Manager at Chromalox and Sr. Project Manager with the Manufacturing Extension Partnership under NIST. She has also served as adjunct faculty at Utah Valley University.

Chris specializes in working with organizations across the globe providing both Operational Excellence services and eLearning and blended training in the arenas of Lean (including Toyota Kata implementation), Lean Six Sigma, Theory of Constraints, Training Within Industry, Sales and Marketing, project management, auditing, leadership development, quality / safety management system implementation, problem solving, statistics, ASQ certification prep, Balanced Scorecard / Hoshin Kanri, and visual workplace.