
SPC for Right-Brain Thinkers (eBook)
Process Control for Non-Statisticians
Lon Roberts
Member Price: $33.60
List Price: $48.00Keywords
- Healthcare
- Finance
- Government
- Basic Quality
- Statistical Process Control
- Hospitality
- Process Management
- Quality Control
- Statistics
- Service
- Retail/Wholesale
- Sales
Description
Since right-brain thinkers are often inclined to gravitate to service-oriented jobs, the examples used in this book demonstrate the use of SPC in a service organization: a pseudo law firm called Advocate General. These examples demonstrate the basic principles of SPC in way that can be adapted to any situation.
This is a book for those who: are inclined to label themselves as right-brain thinkers; are intimidated by math, possibly even the mere mention of something as ominous-sounding as statistical process control; and/or need only a basic understanding of SPC, perhaps from a systems perspective or as a potential user of an SPC tracking system.
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