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Continual Improvement Assessment Guide

Continual Improvement Assessment Guide

Promoting and Sustaining Business Results

J.P. Russell

PDF, 210 pages, Published 2003
ISBN: 978-0-87389-614-6
Item Number: E1218

Member Price: $17.00

List Price: $28.00
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Keywords

  • Manufacturing
  • Retail/Wholesale
  • Arts/Entertainment
  • Continuous Improvement
  • Service
  • Sales
  • ISO 9000
  • Government
  • Healthcare
  • Auditing

Description

This is the first pocket guide of its kind to bring together auditing techniques and guidelines as a structured systematic program for monitoring and promoting continual improvement. Use this guide to develop an assessment tool for your programs that will ensure there is quantifiable and sustainable improvement and identifiable opportunities. A glossary of terms and appendices, including tools such as Continual Improvement Map for ISO 9001, Continual Improvement Perception Survey, and ISO 9004 Assessment Criteria Checklist, are helpful in applying the principles outlined in this useful pocket guide.