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Success Through Quality (e-book)

Success Through Quality (e-book)

Support Guide for the Journey to Continuous Improvement (e-book)

Timothy J. Clark

PDF, 157 pages, Published 2002
ISBN: 9780873899062
Item Number: E1006

Member Price: $21.00

List Price: $30.00
Looking to purchase for a course or large group?


  • Basic Quality


Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.

If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time.