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World Conference on Quality and Improvement

May 3 - 6, 2020  |  Columbus, OH   

Tuesday, May 5, 8:00 a.m.

Shannon Huffman Polson

One of the first U.S. Army Women Apache Helicopter Captains and Pilots, Author of North of Hope and The Grit Factor: Courage, Resilience and Leadership in the most Male Dominated Industry in the World

Leading from Any Seat: Stories from the Cockpit & Lessons from the Grit Project

Drawing on a distinguished military and corporate career, Shannon Huffman Polson reveals her lessons learned and leadership strategies to harness inner strength, move beyond resistance, and attain goals. With an emphasis on grit – which she calls “a dogged determination in the face of difficult circumstances” – Shannon will demonstrate how to tap into passion to resolve and face your limitations, own your sense of purpose, and become a leader of greatness. From the cockpit to the boardroom and everywhere in between, Shannon Huffman Polson’s stories of grit and leadership can help you overcome fear, break through uncertainty, and reach your full potential.

Shannon is a woman of many firsts. Among those high points: She is one of the first women to fly Apache combat helicopters in the U.S. Armed Forces, where she served on three continents and led two flight platoons and a line company. She is also the founder and CEO of The Grit Institute and the author of the memoir North of Hope, and forthcoming book The Grit Project.

After nearly a decade as an Army officer and attack aviation leader, and later as a leader and manager in the corporate sector at Guidant and Microsoft, Shannon turned her attention to storytelling, in part through her Grit Project blog and in her forthcoming book. In The Grit Factor: Courage, Resilience and Leadership in the most Male Dominated Industry in the World (2020), Shannon shares her own critical leadership lessons along with candid stories of remarkable female leaders and trailblazers.