Tuesday,March 1
12:00 PM EST - 1:00 PM EST
Craig Plain
A Shingo Prize Winner, a retired Lieutenant Colonel, and a tenacious practitioner of magic.
Lessons from a Facilitator
Hear about lessons learned and best practices about continuous process improvement (CPI) through engaging personal stories and observations Whether you are facilitating workshops or leading a full-scale program, you will learn practical strategies for success.
Through stories of experience and observation, attendees will:
· Understand the essential skills and requirements for becoming an effective facilitator.
· Master best practices for preparing and successfully executing process improvement events.
· Gain insights on aligning a CPI program with your organization's mission and culture.
· Strategies for integrating CPI initiatives throughout the entire organization.
Craig “Doc” Plain, Ph.D., has Lean Six Sigma Green and Black Belts, is an award-winning Speaker, a Shingo Prize Winner, a retired Lieutenant Colonel, and tenacious practitioner of magic. Doc has over 20 years of process improvement experience having facilitated over 200 improvement events for General Electric, US Air Force, US Navy, Amazon, Kaiser Permanente, Providence Health, DaVita, and more. He’s led process improvement programs for international companies and organizations up to 74,000 people.
In addition to doing Master Black Belt work, Craig has been involved in training development and delivery at Fortune 50 companies, the military, and several universities. Doc’s doctoral dissertation was on the impact implementing process improvement programs has on the social capital of an organization (a fancy way of saying “how does LSS change an organization). Doc was the Air Force’s first Instructor for their Black Belt program. He’s been an adjunct professor at Purdue University, and a guest lecturer at University of Wisconsin-Milwaukee. Doc has presented at conferences for International Society for Process Improvement (ISPI), Academy of Human Research Development (AHRD), and American Society for Quality (ASQ).
Craig has been active in Toastmasters, having won awards for international speech and table topics. More recently he’s been involved in storytelling, having won a story slam at The Moth. He’s brought his stories to his weekly LinkedIn Newsletter, “Chronicles of a Lean Facilitator.