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Training

Variation and Control Charts

Course ID VCCASQ
Format E-Learning

Students who enroll in this course as of 12/19/25 will earn IACET CEUs upon successful completion of the course or program.

Variation and control charts are essential metrics in business operations. Gain the abilities to analyze process variation, identify trends, shifts, and patterns, as well as key methods for interpreting control charts. Leave this course with the knowledge and ability to create and interpret control charts to use in your organization.


This easy-to-follow course, with engaging narration and animation, guides you step-by-step through the process of creating and interpreting control charts. Learn how to analyze process variation and understand the differences between common cause and special cause variation. Identify trends, shifts, and patterns, the key methods for interpreting control charts. Review the most common types of attribute and variable data control charts, and learn when to use each type of chart. Interactive knowledge checks in this course let you apply what you’ve learned, and a post-test helps you gage your level of understanding.

Course Data

  • CEU Hours: 0.2
  • Length: 2 Hours
  • ASQ RU: 0.2
  • Audience: New to Quality or NextGen
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Differentiate between common cause and special cause variation
  • Analyze process variation
  • Analyze sigma level
  • Describe when to use various types of variable and attribute control charts for a given process
  • Create a control chart
  • Correctly interpret a control chart
Outline
  1. Understanding Variation
    1. Process variation defined
    2. Analyzing process variation
    3. Difference between common cause and special cause variation
    4. Analyzing sigma level
  2. Analysis of Control Charts
    1. Interpreting control charts (trends, patterns, shifts, common cause variation, special cause variation)
    2. Creating control charts
    3. Using software to create a control chart
  3. Types of Control Charts
    1. Attribute control charts (c-charts, p-charts, u-charts, np-charts)
    2. Variable control charts (individuals, individuals and moving range, x-bar and r, x-bar and s)
    3. Non-normal data (mathematical transformation, distribution fitting, individuals non-normal chart)
  4. Summary
Details

Format

This is a self-paced course that can be started at any time.

Additional Notes

You must successfully complete the entire course before a Certificate of Completion can be awarded.

Technical Requirements

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.
Refund Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

VCCASQ Self-Paced English 365 Days List: $55 Member: $45
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5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
  2. Reliability: ASQ's expert instructors and world-renowned quality content is at your service to upskill teams anywhere they are.
  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
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