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Variation and Control Charts

Format Web-based

Variation and control charts are essential metrics in business operations. Gain the abilities to analyze process variation, identify trends, shifts, and patterns, as well as key methods for interpreting control charts. Leave this course with the knowledge and ability to create and interpret control charts to use in your organization.

This easy-to-follow course, with engaging narration and animation, guides you step-by-step through the process of creating and interpreting control charts. Learn how to analyze process variation and understand the differences between common cause and special cause variation. Identify trends, shifts, and patterns, the key methods for interpreting control charts. Review the most common types of attribute and variable data control charts, and learn when to use each type of chart. Interactive knowledge checks in this course let you apply what you’ve learned, and a post-test helps you gage your level of understanding.

Course Data

  • CEU Hours: 0.15
  • Length: 1.5 Hours
  • ASQ RU: 0.15
  • Audience: New to Quality
  • Provider: ASQ - Online
Course Overview

Learning Objectives:

  • Understand the differences between common cause and special cause variation
  • Analyze process variation
  • Analyze sigma level
  • Understand when to use various types of variable and attribute control charts
  • Create a control chart
  • Correctly interpret a control chart
  1. Understanding Variation
    1. Process variation defined
    2. Analyzing process variation
    3. Difference between common cause and special cause variation
    4. Analyzing sigma level
  2. Analysis of Control Charts
    1. Interpreting control charts (trends, patterns, shifts, common cause variation, special cause variation)
    2. Creating control charts
    3. Using software to create a control chart
  3. Types of Control Charts
    1. Attribute control charts (c-charts, p-charts, u-charts, np-charts)
    2. Variable control charts (individuals, individuals and moving range, x-bar and r, x-bar and s)
    3. Non-normal data (mathematical transformation, distribution fitting, individuals non-normal chart)
  4. Summary


This is a self-paced course that can be started at any time.

Course Requirements

  • Flash version
    • Flash Player 10 or later http://www.adob e.com/go/getflash, and one of the following browsers:
      • Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 andlater, Google Chrome, Opera 9.5 and later
      • Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
      • Linux: Firefox 1.x and later
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

VCCASQ Self-Paced English 365 Days List: $49 Member: $39



ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

  1. Expertise to your location: Saves time and travel expenses
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