Training

Team Basics

Course ID TB2021ASQ

Format Face-to-Face

Prove the value of teams with demonstrable results while applying your knowledge of team dynamics.

An important part of any quality effort is having the right team working on the effort. This interactive, 3 ½ hour course will review the fundamentals of team effectiveness through discussion of quality concepts, quality practices, and team basics. Refresh your knowledge of the evolution of quality and apply your understanding of team organization, functions, roles, and dynamics to improve work processes and solve problems. Create a team charter to define the team’s purpose, the project scope, and the team resources. Increase your skills in resolving conflicts and in using key tools to facilitate team decision making while sharpening your ability to demonstrate the value of teams through measurable data.

ASQ courses provide online access to the digital course content for 30 days, beginning five days before the first day of your course. Extensions and/or refunds cannot be issued if the digital course content has been accessed. Latest versions of Google Chrome or Microsoft Edge are recommended―Internet Explorer is not supported.

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Course Data

CEU Hours: 0
Length: 3.33 Hours
ASQ RU: 0.3
Audience: New to Quality or NextGen
Provider: ASQ

ASQCONNEX TRAINING

Course Overview

Learning Objectives:

Upon completion of this course, participants will be able to:

Describe how quality systems and methods have evolved over time.
Describe the purpose and value of a team.
Distinguish the types of teams.
Define team roles and responsibilities.
Understand the characteristics of high-performing teams and the stages of team development.
Complete a project charter.
Resolve team conflict through problem-solving techniques.
Apply an eight-step decision-making process to team decisions.

Prerequisites:

None

Who Should Attend:

Those new to quality or with some background, process leaders, and those who support the practice of business excellence and would benefit from formal training on the fundamentals of quality and process improvement should attend this training.

Outline

Course Introduction
Evolution of Quality
Team Basics
1. Team organization
2. Roles and responsibilities
3. Team formation and group dynamics
Conclusion

Details

Format

The instructor-led format of this course provides a hands-on experience that allows you to apply the skills and concepts covered in the course.

Materials

Students of this course will receive digital course content that will be used during the class.

Cancellation Policy

ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.

If you need to cancel, we will refund your paid registration fee as noted below.

• Requests for cancellations/transfers/substitutions received at least 30 calendar days before the start of the course can receive a full refund/transfer/substitution.
• There are no refunds within 30 calendar days before the start of the course.
• Requests to transfer or substitute received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
• There are no transfers within 9 calendar days before the start of the course. Substitutes may be accepted if content has not been accessed by original registrant. Substitutions will incur a $150 processing fee.
• There are no refunds or substitutes if the content has been accessed.
• Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee. Substitutes will not be accepted after the course has begun.
• You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Face-to-Face

An instructor-led traditional classroom experience. Classroom-based instruction involves the highest level of instructor/student interaction. We offer classroom style training in two formats. See public and on-site.

Date	City / Class ID	State / Prov.	Country	Instructor	Languages	Price
No Offerings Scheduled					English	List: $369 Member: $269

All course content is provided in digital format. I understand and acknowledge the following:

This course registration is for one person only and may not be shared.
I have the option to view my content as an online PDF for 365 days starting 5 days before the first session, and may choose to print it up to 3 times within 30 mins. This period cannot be extended.
My course fee is non-refundable within 30 calendar days of course start date or if the content has been accessed.
Prior to the start of a course, instructors will verbally disclose any potential conflicts of interest to ensure transparency and integrity of the learning experience.
For more details on ASQ Cancellation Policy, please see Learning FAQ | ASQ.

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