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Training

Process Capability

Course ID PCTQG
Format E-Learning

Process Capability is the extent to which a stable process meets customer specifications. It applies to all businesses and industries and to aspects of life. Learn concepts that can be put to immediate use in the workplace to help you measure and improve processes.


Gain an understanding of process capability and how it can be used to predict the potential failure rate from a process. Learn the statistical techniques that are used to predict the complete output of a process based on a relatively small sample. A Process Capability Analysis is a predictive tool that enables right decisions to be made based on data and facts. You will use practical exercises to learn how to carry out effective process capability studies.

Course Data

  • CEU Hours: 0.2
  • Length: 2 Hours
  • ASQ RU: 0.2
  • Audience: New to Quality, Practitioner, Professional
  • Provider: The Quality Group
Course Overview

Learning Objectives:

  • Determine how well a process is able to meet customer requirements by measure of process capability and identify when one process is more capable than another.
  • Distinguish capable from non-capable processes.
  • Identify how sample measurements are used to estimate population values.
  • Determine which Control Chart type is most appropriate for monitoring a particular process parameter.
  • Compute Cp, Cpk, Pp, and Ppk values for processes using continuous data.
  • Interpret Cp, Cpk, Pp and Ppk and relate them to a defect level.
  • Take relevant process information for a process using discrete data.
  • Calculate process assessment measurements.
  • Look at a powerful operation metric called Rolled Throughput Yield.

Prerequisites:

A knowledge of Basic Statistics is helpful.

Who Should Attend:

People with knowledge of basic statistics including measures of central tendency and dispersion, histograms, and control charts.
Outline

Introduction to Process Capability

  1. Process Capability defined
    1. Control Chart
    2. Specification Limits
    3. Characteristics of the Data
  2. Population and Samples
    1. Sample
    2. Population
    3. Symbols: Center
    4. Symbols: Spread
  3. Histograms
  4. Relative Capability
    1. Graphic comparison of several processes
  5. Assessing Capability 
    1. Continuous Data
    2. Discrete Data
  6. 3 vs 6 Sigma Cap
  7. Improvement

Process Capability Assessments

  1. Introduction
    1. Natural Tolerance
  2. Comparing Processes
    1. Smaller is Better
    2. Standard Deviation Example
    3. Natural Tolerance Example
    4. Variation Example
  3. Capability Studies
    1. Indices
    2. Cp and Cpk
    3. Using Cp
    4. Cp Formula
    5. Cp Calculation
    6. Cp and Yield
    7. Cp and Sigma
    8. Cp and Spec Changes
  4. Changes in the Mean
    1. Cpk Introduced and Defined
    2. Cpk Calculation
    3. Cpk and Cp
    4. Cp and Cpk Changes
  5. Discrete Data
  6. Sigma Levels
  7. Rolled Throughput Yield
  8. Case Study
 
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements (impacts all ASQ-owned eLearning)

Hardware

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

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  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings for Viewing Courses

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  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Refund Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

PCTQG Self-Paced English 365 Days List: $169 Member: $159
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