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Mistake-Proofing Training

Format Web-based

Eliminate problems for good with the mistake-proofing techniques learned in this training.

With Mistake-Proofing Training, you will learn a systematic way to error-proof processes using Forced Control, Shutdown, Warning or Sensory Alert techniques. The wealth of examples of mistake-proofing solutions included in throughout the course will stimulate creative thinking about making it impossible to make mistakes and prepare you to eliminate real-life recurring problems for good.

Course Data

  • CEU Hours: 0.8
  • Length: 8 Hours
  • ASQ RU: 0.8
  • Audience: New to Quality, Practitioner, Professional
  • Provider: QualityTrainingPortal
Course Overview

Learning Objectives:

  • Understand why 99.9% is not good enough and why mistakes must be eliminated for good.
  • Identify different types of mistake-proofing solutions.
  • Know how to use different mistake-proofing techniques and be able to identify the best way to mistake-proof a given situation.
  • Integrate mistake-proofing as part of an overall Quality Improvement Process.

Who Should Attend:

This course will help front line employees, engineers, managers and supervisors in manufacturing environments acting on their own or as part of a formal problem-solving team make lasting, robust improvement to processes and products.

Unit 1 Mistake-Proofing Primer

Lesson 1 | What is Mistake-Proofing?

Rewriting Murphy’s Laws.

Exploring the source of mistakes.

The mindset necessary for mistake-proofing.

Lesson 2 | Mistake-Proofing in Everyday Life

Common examples of mistake-proofing all around us.

Using these examples to trigger ideas at work.

Lesson 3 | Why Errors Are Made

How process inputs create process outputs.

Why the root causes of errors must be identified.

Lesson 4 | Inspecting vs. Mistake-Proofing

The limitations of inspection.

Why prevention is always more powerful than detection.

Lesson 5 | How Mistake-Proofing Works

The language of mistake-proofing.

The role of teams in mistake-proofing efforts.

Unit 1 Challenge

An assessment of the learner’s progress in this unit.

 Unit 2 Effects of Mistake-Proofing

Lesson 1 | Approaches to Mistake-Proofing

Exploring the 8 forms of mistake-proofing solutions.

Guidelines for selecting a mistake-proofing approach.

Lesson 2 | Forced Control Devices

Delving into the four families of devices and methods used to achieve a forced control effect.

Lesson 3 | Shutdown Devices

Examining 10 common families of sensors used to achieve a shutdown effect.

Lesson 4 | Warning Devices

Investigating 4 families of audible alarms and 4 families of visual alarms used to achieve a warning effect.

Lesson 5 | Sensory Alert Devices

A look at the use of color-coding, missing-in-action clues, and other aids to achieve a sensory alert effect.

Unit 2 Challenge

An assessment of the learner’s progress in this unit.

Unit 3 Implementing Mistake-Proofing Solutions

Lesson 1 | Integrating Mistake-Proofing and Problem Solving

How to incorporate mistake-proofing solutions into common problem-solving processes.

Lesson 2 | Practical, Feasible, and Cost Effective Solutions

Assessment techniques for determining the practicality, feasibility, and cost-effectiveness of your mistake-proofing solutions.

Lesson 3 | How to Keep Solutions from Being Overridden

Tips for keeping your mistake-proofing solution from being ignored or disabled.

Lesson 4 | How Robust is Your Solution?

Assessment techniques for determining how robust your mistake-proofing solutions are.

Lesson 5 | Complementary Tools

How to use ten continuous improvement tools to complement mistake-proofing efforts.

Unit 3 Challenge

An assessment of the learner’s progress in this unit.

Unit 4 Mistake-Proofing in Action

Lesson 1 | Mistake-Proofing in High Volume Manufacturing

Nowhere are the benefits of mistake-proofing more evident than in high volume operations.

8 real-life examples of mistake-proofing solutions in a high volume environment.

Lesson 2 | Mistake-Proofing in Assembly Operations

Mistake-proofing is a perfect tool to prevent assembly errors.

8 real-life examples of mistake-proofing solutions in assembly operations.

Lesson 3 | Mistake-Proofing in a Job Shop Environment

Mistake-proofing in short-run job shops can make the difference between profitability and bankruptcy.

8 real-life examples of mistake-proofing solutions in a job shop environment.

Lesson 4 | Mistake-Proofing in Process Industries

Mistake-proofing is at the core of complex chemical operations.

8 real-life examples of common sense mistake-proofing solutions from the process industry that can trigger ideas to simplify your operation.

Lesson 5 | Mistake-Proofing in Equipment Set-up

Mistake-proofing is an important element of set-up reduction.

8 real-life examples of mistake-proofing solutions to aid equipment set-up and speed product change-overs.

Lesson 6 | Mistake-Proofing in the Office

Mistake-proofing is not just for plant operations.

8 real-life examples of mistake-proofing solutions in the office.

System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

MTPQTP Self-Paced English 365 Days List: $69 Member: $59



ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

  1. Expertise to your location: Saves time and travel expenses
  2. Convenient scheduling: Train groups of five or more
  3. Customizable courses: Training tailored to your groups’ needs
  4. Immediate results: Employees complete courses ready to apply what they’ve learned
  5. Value-add support: Instructors available to answer questions after session