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Introduction to Statistical Concepts

Format Web-based

Learn the fundamental concepts needed to get started with statistics. You’ll also learn why organizations frequently use statistical process control (SPC) to ensure the quality of their products and services.

This easy-to-follow course, with engaging narration and animation, guides you through fundamental concepts you need to get started with statistics. Begin by studying methods to determine the central tendency of data and understand terms such as population parameters, sample statistic, and probability. Familiarize yourself with types of studies and errors, and the concept of significance when interpreting statistics. Learn why organizations frequently use statistical process control (SPC) to ensure the quality of their products and services. Interactive knowledge checks in this course let you apply what you’ve learned, and a post-test helps you gauge your level of understanding.

Course Data

  • CEU Hours: 0
  • Length: 1 Hours
  • ASQ RU: 0.1
  • Audience: New to Quality
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Understand measures of central tendency
  • Understand the difference between a population parameter and a sample statistic
  • Distinguish between enumerative (descriptive) and inferential (analytical) studies
  • Define and distinguish between statistical and practical significance
  • Understand significance level, power, and type I and type II errors
  • Describe statistical process control and how to use SPC to monitor and control a process
  • Understand when to use various types of variable data control charts, as part of SPC
  1. Basic Statistical Concepts
    1. Methods for determining the central tendency of a data set
    2. Difference between population parameters and sample statistics
    3. Concept of probability
  2. Drawing Statistical Conclusions
    1. Types of studies
    2. Statistical vs. practical significance
    3. Types of errors
  3. Understanding SPC
    1. Types of control charts
    2. How to monitor processes using control charts
    3. Use of variable control charts
  4. Summary


This is a self-paced course that can be started at any time.

Course Requirements:

  • Flash version
    • Flash Player 10 or later http://www.adobe.com/go/getflash, and one of the following browsers:
      • Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
      • Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
      • Linux: Firefox 1.x and later
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

ISCASQ Self-Paced English 365 Days List: $49 Member: $39
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