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Instructors

Education

BS in Chemistry

University of Mississippi

Oxford, MS

Languages

  • English

Harold Kay

Education

BS in Chemistry

University of Mississippi

Oxford, MS

Languages

  • English

Professional Experience

Harold Kay is president of a management consulting firm which provides consultation, organizational assessment, and results-based training for building high-performance organizations. He assists clients in improving work systems, solving problems and gaining competitive advantages through clear organizational objectives, business process optimization, and soft and hard skills training. A high-performance organization is a customer focused, information based, decision making organization of capable and enabled people functioning at world class levels in all activities. The processes and methods that Harold delivers are tailor-made to accomplish the client’s specific objectives, rather than a generic package made to fit everyone.

 

Harold designs customized employee opinion surveys, continuous improvement methods, and statistical process control applications for the service industry, government entities, and manufacturing, He performs team evaluation and measurement, and develops task team applications to generate fast and effective business response.

 

A member of ASQ, Harold has served on the Planning Committee for ASQ’s World Conference on Quality and Improvement. He is a member of the Team & Workplace Excellence Forum, and is a founder and former Board Member of Excellence in Mississippi, the state’s quality conference. Additionally, Harold has served on the Certification Committee and the Education Committee of Association for Quality and Participation, he is a member of the American Chemical Society, and a past member of American Society for Training and Development.

 

Harold has published articles on management’s role in employee participation, and measurement of problem solving team performance in Journal for Quality and Participation, Quality Circle Digest, Annual Conference Transactions, and Teams, the British journal for employee participation.