Improvement Tools & Techniques: Charts, Controls, Diagrams, Improvement Methods, Sampling and Problem Solving
This program is intended for anyone interested in understanding the basic quality tools and techniques.
The course is designed to provide quality practitioners, managers, professionals, auditors and improvement team members an understanding of basic quality tools and techniques. It may be used for professional development or as a refresher. Besides normal testing, there is a Problem Solving Team Case Study that students must review and be tested on to pass the class. The class consists of a series of lessons, illustrations, diagrams, interactive exercises, case study questions and quizzes. A desk reference that covers all lessons and QualityWBT Glossary are included in the class as pdf files. The class has a bank of 101 multiple choice test questions and 11 case study questions.
Access to this course is for 90 days from the date of purchase.
*Please note that if you are taking the class to be a quality engineer or a six sigma black belt, you will need in-depth knowledge of statistical techniques that are beyond the scope of this class. Also, if you have taken the Auditing Fundamentals III course, you should not take this class because the same topics are covered.
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Course Data
- CEU Hours: 0.8
- Length: 8 Hours
- ASQ RU: 0.8
- Provider: Quality WBT
Learning Objectives:
The course covers Process Analysis and Control Tools, Improvement Tools and Techniques, Sampling Methods, Statistical Tools, Control Charts and Process Capability, and Quality Savings.
- Intel Pentium processor/compatible l800x600 resolution color monitor or higher
- Minimum 32 MB of RAM recommended
- Internet connection (28.8 kbps modem acceptable, regular or high speed preferred)
- A standard browser such as Edge, Google, or Safari
- Acrobat Reader (plug-in to view class items)
- Must accept our training center’s cookies (used for class monitoring and progress)
- Must be able to view HTML5 (a security setting)
- JavaScript (allowed on most computers)
Enrollment Details
Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools). These web-based courses require a computer and Internet access.
| ITT01JPR | Self-Paced | English | 90 Days | List: $189 Member: $170 |
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