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Training

Gridlock - A Lean Workflow Game

Course ID GMS
Format Simulations

What happens when workflows break down? Bottlenecks, delays, and rework can cripple even the most efficient processes—but without a clear view of the process, it’s hard to know where to start.

Gridlock is a hands-on Lean simulation designed to make invisible workflows visible. Participants take on one of four roles—Requirements, Planning, Builder, or QA—and work together to complete projects across three fast-paced rounds. After each run, teams map their process, analyze performance data, and apply Lean practices like batch reduction, WIP caps, and flow balancing to improve cycle time and reduce defects.

More than just an exercise, Gridlock challenges participants to think Lean, teaching them how better handoffs, process visibility, and flow balance drive faster project completion, higher ROI, and fewer defects. The real takeaway? Look beyond the task at hand, map the process, and start seeing opportunities for improvement everywhere.


Course Data

  • CEU Hours: 0
  • Length: 4 Hours
  • ASQ RU: 0
  • Audience: Practitioner, Professional
Overview & Pricing

Overview:


Experience Lean principles in action with Gridlock. This engaging, role-based simulation immerses participants in a dynamic workflow environment, challenging them to identify and eliminate process inefficiencies. Through hands-on participation, teams collaborate to streamline operations, reduce waste, and enhance productivity. More than just a theoretical exercise, Gridlock inspires teams to apply Lean concepts to their daily workflows, driving tangible improvements.  

Time Commitment: The simulation can take 2-4 hours, depending on how in-depth you choose to take it. Gridlock is an ideal simulation for workshops or team-building activities with limited time availability.  

Audience: Gridlock is played in groups of 5-7 participants. It’s designed for those new to Lean or those with beginner experience. It can scale to larger teams or enterprise-wide training programs by running multiple sessions concurrently. 

Delivery Format: The simulation is fully online– requiring no software installation. Play can be done either in-person or virtually 

Key Learning Outcomes: By completing the Gridlock simulation, participants will: 
  • Gain an introduction to Lean thinking and its practical applications
  • Identify and address the 8 Wastes in processes.
  • Understand the dynamics of process flow and Work-In-Process (WIP)
  • Differentiate between Pull and Push systems
  • Learn the importance of visual management and cross-training

Pricing:


Facilitator License 
Gain access to all materials to facilitate Gridlock with your team. $800

What's Included:
  • Facilitator account access with instructor materials
  • 5 game tokens (each token for 5-7 players) 
Simulation Access + Facilitation Provided
Opt for a comprehensive solution with professional facilitation provided by ASQ. $3200+ $800 for 5 teams

What's Included:
  • Simulation access 
  • Facilitation materials provided on request
  • 5 game tokens (each token for 5-7 players)


Game Details

Game Play and Facilitation

Participants join a contracted software development company facing challenges due to rapid growth and an influx of new projects. Assuming roles such as Requirements Gatherer, Planner, Builder, or Quality Assurance, team members collaborate to complete tasks over three simulation runs. Between runs, teams can purchase upgrades to enhance their workflow, fostering strategic decision-making and continuous improvement. 

Customization: Facilitators can adjust the depth and focus of the simulation based on their audience’s needs or tailor it to reflect specific organizational challenges.

Technical Requirements
: This is an online simulation, requiring only a computer or smart device with internet access.

Facilitation
: Gridlock can be self-led using ASQ’s facilitation materials or delivered with expert facilitation for additional guidance. Facilitators have access to dashboards that track participant progress, collect workflow metrics, and help to drive meaningful discussions.

Materials: : A whiteboard (in-person) or software such as Mural (virtual) for mapping the process and working collaboratively through analysis and improvements is beneficial but not required.
Cancellation Policy
Please contact your ASQ Channel Manager to confirm your contractual terms.

Enrollment Details

Format: Classroom
Format: Simulations

Web-based Simulation with Instructor Facilitation. Simulations are able to be run in a conference space in-person, or virtually through a video call. Participants only need a computer or smart device, an internet connection, and access to a web browser to play.

No Offerings Scheduled English List: $ Member: $

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Corporate Training


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5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
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  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
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