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Certified Quality Auditor Certification Preparation

Course ID VCQAR
Format Live Virtual

This course is based on the ASQ Quality Auditor Body of Knowledge. By teaching you to prepare, perform, report, and follow up audit results, the course prepares you to take the ASQ Certified Quality Auditor (CQA) exam.


The Certified Quality Auditor Refresher training, developed and delivered by the ASQ Audit Division, is a seven-session, virtual course designed and taught to help experienced auditors become better prepared for the CQA exam. It is not for beginners. The course is based on ASQ's CQA Body of Knowledge. Students will receive access to the digital course content and the eBook of the ASQ Auditing Handbook, latest edition. 

Taking this course does not constitute, nor imply, the successful passing of the Certified Quality Auditor exam.

This ASQ course provides online access to the digital course content for 365 days, beginning five days before the first day of your course. Extensions and/or refunds cannot be issued if the digital course content has been accessed. Latest versions of Google Chrome or Microsoft Edge are recommended―Internet Explorer is not supported.

Course Data

  • CEU Hours: 0
  • Length: 21 Hours
  • ASQ RU: 2.1
  • Audience: Professional
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Understand the content covered by the five main domains in the CQA Body of Knowledge. 
  • Become familiar with questions similar to those within the ASQ CQA exam.

Prerequisites:

This class is designed for experienced auditors and others seeking preparation for taking the CQA exam. It is not intended as a beginner’s basic auditing class.

Who Should Attend:

Experienced auditors and anyone who is planning to sit for ASQ’s Certified Quality Auditor exam will benefit from this program. Financial auditors, auditors of safety programs, and others would also benefit from this program.
Outline
I. Auditing Fundamentals 
a) Types of quality audits
b) Purpose and scope of audits
c) Criteria to audit against
d) Roles and responsibilities of audit participants
e) Professional conduct and consequences for auditors

II. Audit Process 
a) Audit preparation and planning
b) Audit performance
c) Audit reporting
d) Audit follow-up and closure

III. Auditor Competencies 
a) Auditor Characteristics
b) On-site audit resource management
c) Conflict resolution
d) Communication and presentation techniques
e) Interviewing techniques
f) Team Dynamics

IV. Audit Program Management and Business Applications 
a) Audit Program Management
b) Business and financial impact

V. Quality Tools and Techniques 
a) Basic quality and problem-solving tools
b) Process improvement techniques
c) Basic statistics
d) Process variation
e) Sampling methods
f) Change control and configuration management
g) Verification and validation
h) Risk management tools
 
Details

Format

An Internet-based, instructor led course utilizing web and teleconferencing technologies to allow students to interact without traveling.  Virtual courses offer interaction with instructor and students via phone and Internet capabilities. Students have access to interaction both with the instructor and other students in an Internet-based learning environment (white board, Q&A tools, application sharing, and breakout rooms).  Virtual courses are classroom-like experiences offered using the latest Internet tools. 

Materials

Digital course content and an electronic copy of The ASQ Auditing Handbook, latest edition, are included in the course.
 
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements (impacts all ASQ-owned eLearning)

Hardware

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Browsers for ASQ Courses

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings for Viewing Courses

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.

If you need to cancel, we will refund your paid registration fee as noted below.
  • Requests for cancellations or transfers to another course offering received at least 30 calendar days before the start of the course can receive a full refund or transfer.
  • There are no refunds within 30 calendar days before the start of the course.
  • Requests to transfer to another course offering received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
  • There are no transfers within 9 calendar days before the start of the course.
  • There are no refunds if the content has been accessed.
  • Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee.
  • IMPORTANT: Some courses are delivered by ASQ’s partners and have separate cancellation policies. Please refer to the product page for exact information or contact Customer Care at [email protected].

Enrollment Details

Format: Classroom
Format: Live Virtual

A web-based, live, classroom-like instructor led experience allowing attendees to interact without traveling. Some courses include an electronic book or online access to materials for a limited time and up to three hard copy prints. – see course description for details.

July 15, 2024 - July 17, 2024 08:00 AM - 05:00 PM CST This class is filled to capacity. Check back for future offerings. Show Class Schedule VIR1224 Allen Wong CMQ/OE, CQA, CQE, CQPA English List: $824 Member: $724

Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript.

Schedule: 3-days
Monday, July 15 – Wednesday, July 17, 2024
Time: 8:00 AM – 5:00 PM (Central Time Zone)

(Virtual sessions are NOT recorded)

October 14, 2024 - October 16, 2024 08:00 AM - 05:00 PM CST Show Class Schedule VIR1251 Allen Wong CMQ/OE, CQA, CQE, CQPA English List: $824 Member: $724

Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript.

Schedule: 3-days
Monday, October 14 – Wednesday, October 16, 2024
Time: 8:00 AM – 5:00 PM (Central Time Zone)

(Virtual sessions are NOT recorded)

December 16, 2024 - December 18, 2024 08:00 AM - 05:00 PM CST Show Class Schedule VIR1264 Douglas C. Wood CMQ/OE, CQA, CQE, CSSBB English List: $824 Member: $724

Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript.

Schedule: 3-days
Monday, December 16 - Wednesday, December 18, 2024
Time: 8:00 AM – 5:00 PM (Central Time Zone)

(Virtual sessions are NOT recorded)

 

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