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ASQ Quality Tools - Fishbone Diagram

Course ID FDASQ
Format E-Learning

This course teaches you how to use a fishbone diagram as a problem-solving tool. It allows you to organize and classify your organizational challenges into an analytical and actionable system.


Simple quality tools can help you solve many problems. Learn how to organize and categorize potential problem causes using a fishbone diagram. Watch a team create a fishbone diagram for a problem they are facing and then help them organize their thoughts. See how flexible and powerful this simple tool is and then try it yourself!

Course Data

  • CEU Hours: 0
  • Length: 0.5 Hours
  • ASQ RU: 0.05
  • Audience: New to Quality
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Understand what a fishbone diagram is
  • Understand how and when to use a fishbone diagram
  • Understand the benefits of using fishbone diagrams in problem solving
  • Build your own fishbone diagram

Prerequisites:

None

Who Should Attend:

Anyone new to quality who wants to learn and apply simple problem analysis tools.
Outline
  1. Introduction
    1. What is a fishbone diagram?
    2. What is it used for?
  2. Watch it
    1. Watch a team prepare a fishbone diagram
  3. How to
    1. Learn the steps to create a fishbone diagram
  4. Try it
    1. Help the team complete a fishbone diagram
  5. Present it
    1. Learn how to present a fishbone diagram so it can be easily shared
  6. Summary
Details

Format

This is a self-paced course that can be started at any time.

Technical Requirements

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.
Refund Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

FDASQ Self-Paced English 364 Days List: $29 Member: $19
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