ISO 9000

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Quality Glossary Definition: ISO 9000 series standards

A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system.

Free ISO 9000 Resources

Introduction to the ISO 9000 Standards (webcast)

Standards Outlook: Change Ahead (article)

Geometrica Builds ISO 9001 QMS on Wiki (case study)


The ISO 9000 Series is a set of international standards for quality management and quality assurance. The standards were developed to help companies effectively document the elements they need to maintain an efficient quality system. They are not specific to any one industry.

ISO 9000 can help a company satisfy its customers, meet regulatory requirements, and achieve continual improvement. But it’s a first step, many quality professionals will tell you, the base level of a quality system, not a complete guarantee of quality.

ISO 9000 Facts

  • Applies to any organization regardless of size or industry
  • Implemented by more than one million organizations in over 170 countries
  • Includes ISO 9000:2005 (definitions), ISO 9001:2008 (requirements) and ISO 9004:2009 (continuous improvement)
  • ISO 9001:2008 is the only standard in the ISO 9000 series to which organizations can certify

History

Standard Central

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Get Started with ISO 9001

ASQ is the only place to get ANSI/ISO/ASQ Q9001-2008, the American National Standard version of ISO 9001:2008.

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