Every day the Knowledge Center brings you a different one-sentence take on the world of quality. If you have a favorite of your own, email it to us.
See recently featured quotes below, and find past quotes on the Knowledge Center Tumblr.
Friday, February 12: "If the only tool you have is a hammer, you tend to see every problem as a nail."
- Abraham H. Maslow
Thursday, February 11: "It is the first duty of a hypothesis to be intelligible." - Thomas Huxley
Wednesday, February 10: "You can choose one of these quality systems or another option or have it chosen for you, but you cannot choose not to have a quality system." - Steven George
Tuesday, February 9: "It is in general more profitable to reckon up our defects than to boast of our attainments." - Thomas Carlyle
Monday, February 8: "The road to continuous improvement is and must be an appropriately tailored, optimized, and personal one." - V. Daniel Hunt
Friday, February 5: "Today's problems come from yesterday's 'solutions.'" - Peter Senge
Thursday, February 4: "Quality is simple; people are complicated." - Harry Forsha
Wednesday, February 3: "To be effective, strategic management must be used as a tool--a means to an end--and not as the goal itself." - A. Blanton Godfrey
Tuesday, February 2: "There is never a shortage of challenges for people in industry." - Ronald G. Day
Monday, February 1: "It is better to light one candle than curse the darkness." - Christopher Society (motto)
Friday, January 29: "Well begun is half done." - Horace
Thursday, January 28: "Things which matter most must never be at the mercy of things which matter least." - Goethe
Wednesday, January 27: "A popular saying goes, 'It isn't that they can't see the solution. It is that they can't see the problem.' But solutions you don't see, you have to find. That's why we have quality engineers." - Zaheer Babar Khan
Tuesday, January 26: "For every problem there is a solution: simple, neat, and wrong." - Mobil Oil Company (advertising)
Monday, January 25: "Overreliance on experience, intuition, and gut feeling is a surefire way of increasing waste." - Katsuya Hosotani
Friday, January 22: "It's not what the vision is, it's what the vision does." - Robert Fritz
Thursday, January 21: "We believe a passion for excellence also carries a price, and we state it simply: the adventure of excellence is not for the faint of heart." - Peters and Austin
Wednesday, January 20: "That's what life is all about - timing." - Lee Iacocca
Tuesday, January 19: "Make sure you generate a reasonable number of mistakes." - Fletcher Byrom
Monday, January 18: "The wisest of the wise may err." - Aeschylus
Friday, January 15: "Quality—you can choose to take it or leave it, but the market will find ways to reciprocate." - Abhijit B. Mepadan, lean engineer, ASQ CSSBB
Thursday, January 14: "Nobody yields to force unless he is forced to." - Bertolt Brecht
Wednesday, January 13: "I failed my way to success." - Thomas Edison
Tuesday, Janaury 12: "If no problem is recognized, there is no recognition of the need for improvement."
- Masaaki Imai
Monday, January 11: "Execution without quality means you will have to re-execute." - Esther Alexander, PMP, ASQ CSQE
Friday, January 8: "You cannot implement quality improvement in a hostile environment."
- A. Donald Stratton
Thursday, January 7: "The modern definition of quality depends upon understanding customers' expectations and their perception of what a good product or service is. When you deliver on expectations or change the perception of 'good,' you can say you have a quality product or service."
- Geetanjali Wheeler
Wednesday, January 6: "Good companies tell you how they collect employee suggestions. Great companies tell you how they use them." - Harvard Business Review
Tuesday, January 5: "Quality is getting the right things done (effectiveness) the right way (efficiency.)"
- Yousef Nasser
Monday, January 4: "An excellent organization helps its employees to achieve what they want to achieve to win their hearts." - Afaq Ahmed, operational excellence and management systems consultant
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