SeaDek used supply chain techniques and Six Sigma to reduce major inventory stockouts in 2015. Inventory control tools were applied using DMAIC methodology. The company went from 14 major stockouts in 2014 to one stockout in 2015, resulting in a materials cost savings of more than $250,000 and improving on-time delivery from 44 percent the previous year to 95 percent in 2015. Read the online case study presentation or download Supply Chain Techniques Applied to Six Sigma Saves SeaDek Marine Products $250,000 (PDF).
Author Janet B. Smith introduces the art of integrating various systems and auditing, in order to position internal auditing as a feedback mechanism not only for compliance verification, but also for the measurement and enhancement of a system’s effectiveness.
ASQ webcasts feature authors, editors, speakers, and other subject matter experts delivering recorded presentations to share their knowledge, experiences, and lessons learned. Browse the collection.
Change management experts discuss key steps to consider when approaching employees with change and helping them through the process. Learn about the carrot-and-stick technique—which can be used to motivate employees—and a tool that can make meetings more efficient and keep change management plans on track.
In 2013, ASQ unveiled groundbreaking research that creates a baseline of fundamental quality and continuous improvement practices around the world. Read more about the project and download the research reports.
Stephanie L. Skipper, the author of How to Establish a Document Control System for Compliance, walks us through the foundational concepts of document control and compliance with FDA and ISO 9001:2015 requirements.
In the August 2016 issue of Six Sigma Forum Magazine, authors Beth Kroft and Diane Murphy outline how Deaconess Hospital revamped its meal-delivery workflow with Six Sigma and lean.
ASQ Fellow John Casey covers the foundational aspects of the 5 whys approach to problem solving in an article for the summer 2016 issue of The Partnership News, a member-benefit publication of the Customer-Supplier Division.
In the September 2016 issue of Software Quality Professional, authors of previous SQP articles aimed at the integration of ASPICE and functional safety suggest methods to integrate cybersecurity considerations as well.
Denise Robitaille, the author of ISO 9001:2015 for Small and Medium-Sized Businesses, walks through the challenges, constraints, and benefits of implementing a QMS in a small organization.
"An ounce of prevention is worth a pound of cure." - English Proverb
- ISO 9001:2015 (Learn About Quality)
- Chain Challenges: Gathering Supplier Data Reduces Risks (case study)
This 1992 article from the Journal for Quality and Participation explores the beliefs and values of socio-technical systems (STS) and self-managing teams.