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New Webcast on Security of the Global Supply Chain
Captain Inderjit Arora presents an overview of the ISO 28000 standard on security management systems for the supply chain. Learn how the standard can help you assess your organization's supply chain for adequate security measures and regulatory compliance.
View the webcast (open access with online registration).
The Power of Positive
In February's QP, Frank C. Johnston and Duane P. Beck demonstrate how you can improve problem solving and productivity by accentuating positive psychological methods in a lean Six Sigma environment.
Read The Power of Positive (open access) and listen to an interview with the co-authors.
Best Practice in Team Excellence
In Best Practice in Team Excellence, newly available from Quality Press, learn about the Team Excellence Award Framework and how to leverage it to ensure the success of your improvement teams.
Read a sample chapter (PDF, open access with registration).
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Featured Case Study
Certifiably Improving Quality Professionals
Since 2005, Bill Hooper has taught certification bodies of knowledge to more than 80 individuals with a 95 percent pass rate, developing his own process improvement skills along the way.
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Search more than 1,500 examples of quality in the real world.
Featured Quality Classic
Meeting the Challenge of Total Quality
Ronald D. Snee discusses the three components of total quality--philosophy, management policies and procedures, and tools--and explains how total quality is a top-down process.
The Statistics Division makes this 1986 W. J. Youden Memorial Address available open access in its online library.
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