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Modern Analytics and the Future of Quality and Performance Excellence

QMJ v22 i4In the October 2015 Quality Management Journal, James Evans explains why analytics will affect how quality managers perform their jobs. Read the open-access article, and subscribe to QMJ.

ASQ TV: ISO 9001 Implementation

Hunt ASQ TV Oct 2015Learn key themes in ISO 9001:2015, get advice on transitioning and training, and hear how to choose a registrar and consultant.

40 Principles, Extended Edition

P1586-MThis edition of Altshuller's 40 Principles includes new sets of explanatory examples to offer a more complete view of how each principle may be applied to innovative problem solving.

Super Supplier

QPOct15CoverIn this month's Quality Progress cover story (open access), an energy company takes a page from a German automotive standard and builds its own audit program to assess and manage suppliers.

Reliability Division Newsletter: Fall 2015

In this Reliability Division Newsletter, Chair Trevor Craney provides the latest division news, important registration dates are shared for the upcoming Annual Reliability and Maintainability Symposium, and more.

The Innovation Algorithm

P1585-MGenrich Altshuller's The Innovation Algorithm, focused on the Theory of Inventive Problem Solving (TRIZ), details ARIZ, TRIZ's problem solving algorithm that can produce innovation and creativity of the highest order. 

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"If there is one consistent lesson from those who have led this effort [toward continuous improvement], it is that there is no universal strategy for success." - V. Daniel Hunt

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Quality Classic

How Good Is Good Enough? (PDF)

In the December 1992 Quality Progress, Pete Babich presents an analytical approach to customer retention.

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