For any given contradiction, TRIZ has a solution for improving the process by making changes to a process step. Within TRIZ lies a concept called ideality, or the ideal state of a system where all functions are achieved without problem. In this case study, the author explains how ideality can be achieved using real-life examples. Read the online case study presentation or download Ideality: The Pinnacle of Quality and Competition (PDF).
ASQ webcasts feature authors, editors, speakers, and other subject matter experts delivering recorded presentations to share their knowledge, experiences, and lessons learned. Browse the collection.
Change management experts discuss key steps to consider when approaching employees with change and helping them through the process. Learn about the carrot-and-stick technique—which can be used to motivate employees—and a tool that can make meetings more efficient and keep change management plans on track.
In 2013, ASQ unveiled groundbreaking research that creates a baseline of fundamental quality and continuous improvement practices around the world. Read more about the project and download the research reports.
In this Journal for Quality and Participation article (open access), read how the root causes of excessive lead times for processes often involve human factors instead of cycle-time issues, as demonstrated in this lean Six Sigma project. Subscribe to JQP.
In this View from the Q, we pose questions to the quality community regarding the benefits of an ASQ certification, why they sought the achievements, and how to successfully prepare for an exam.
This book shows you how to customize and apply the principles of lean Six Sigma to your organizational needs, allowing you to mold and shape your strategy, making small adjustments along the way that can have a big impact.
In this ASQ TV episode learn from change management experts as they discuss key steps to consider when approaching employees with change and helping them through the process.
As computer simulations continue to grow in size and complexity, they present a particularly challenging class of big data problems. In this Technometrics article (open access), read about strategies in how to handle these problems. Subscribe to Technometrics.
"The process of change (like charity) begins with the individual." - Harry Forsha
- Pareto Chart (Learn About Quality)
- PDCA Cycle (webcasts)
This 1992 article from the Journal for Quality and Participation explores the beliefs and values of socio-technical systems (STS) and self-managing teams.