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Continuity: Spring 2015

ASQ ECD logoIn this edition of Continuity, the ASQ Electronics and Communications Division newsletter, Chair Marion Bize shares info on next year's conference, a new award program, and member Michael Parrillo writes on the power of motivation, empowerment, and engagement.

ISO 9001:2015 Transition Starts With Top Management

In this ASQ Standards Connection article, author Paul Palmes, chairman of the International Technical Committee 176, subcommittee 1, responsible for the revision of ISO 9000, explains how the new 2015 requirements will make leadership involvement a critical first step in the transition.

Executing Lean Improvements

H1484-MExecuting Lean Improvements promotes practical applications and equips readers with skills to implement lean concepts and tools within their work setting. The book also provides insight and strategies for avoiding failure and developing buy-in.

You Deliver a Service - ASQ TV

ASQ TV logoWhatever industry you work in, you are called upon to deliver a service. This could be to a customer, co-worker, patient, student, or constituent. This episode of ASQ TV explores ways to deliver excellent service.

Call for Presenters: 2015 International Conference on Quality Standards

ICQS ProposalsHave a success story of adaptation and implementation of quality standards in your organization? Submit your proposal for ASQ’s newest conference, the International Conference on Quality Standards. Click here for submissions requirements; deadline is May 27.

The Partnership News - Winter 2015 Edition

In the latest The Partnership News, an ASQ Customer-Supplier Division newsletter, authors tackle whether innovation and technology impact customer satisfaction, offer tools for improving relationships, and more.

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Today's Quality Quote:

"There's no great success without great commitment." - Anthony Robbins

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Quality Classic

Analysis of Destructive Measuring Systems

An article by Beryl Spiers for the 1989 Annual Quality Congress presents a statistical approach to analyzing a tensile strength measuring system, noting that the same approach can be used for all destructive measurement systems.

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