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Editor's Picks

Webcast: Document Control System Compliance

Stephanie L. Skipper, the author of How to Establish a Document Control System for Compliance, walks us through the foundational concepts of document control and compliance with FDA and ISO 9001:2015 requirements.

ISO: Risk Based Thinking (2016 Edition)

P1604-MLearn what Risk Based Thinking really means and, most importantly understand what you need to do to adopt risk based thinking.
 

Case Study: Better Flow, Better Service 

SSv15i4In the August 2016 issue of Six Sigma Forum Magazine, authors Beth Kroft and Diane Murphy outline how Deaconess Hospital revamped its meal-delivery workflow with Six Sigma and lean. 

The Memory Jogger ISO 9001:2015

P1603-MThis pocket guide offers an overview of the requirements of the ISO 9001:2015 standard, the registration process, and fundamentals of the process approach to auditing.
 

The Beauty of 5 Whys Problem Solving

5WhysCSDforKCASQ Fellow John Casey covers the foundational aspects of the 5 whys approach to problem solving in an article for the summer 2016 issue of The Partnership News, a member-benefit publication of the Customer-Supplier Division.

Integrating Cybersecurity and Automotive SPICE: A Layer Model 

SQP cover v17 i1In the September 2016 issue of Software Quality Professional, authors of previous SQP articles aimed at the integration of ASPICE and functional safety suggest methods to integrate cybersecurity considerations as well.

Webcast: ISO 9001:2015 For Small and Medium-Sized Businesses

Denise Robitaille, the author of ISO 9001:2015 for Small and Medium-Sized Businesses, walks through the challenges, constraints, and benefits of implementing a QMS in a small organization.

Manufacturing Engineering Handbook, Second Edition

P1602-MThis thoroughly updated resource offers complete details on traditional, advanced, and emerging manufacturing engineering processes.


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The Certified Six Sigma Yellow Belt Handbook (book)

- ISO 9001:2015 (Learn About Quality)

Chain Challenges: Gathering Supplier Data Reduces Risks (case study)

ISO 9001:2015 - Knowledge Management Requirements (webcast)

Quality Classic

Socio-Technical Analysis as a Religion

This 1992 article from the Journal for Quality and Participation explores the beliefs and values of socio-technical systems (STS) and self-managing teams.

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