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ASQ TV: ITEA Green Foam Team

ASQ TV logoIn this episode of ASQ TV, Shanghai Yanfeng Johnson Controls Seating Co. Ltd. employees share more about their successful sustainability initiative that was shared during the 2015 International Team Excellence Awards process.

International Conference on Quality Standards

The program for the International Conference on Quality Standards, which will be held Nov. 9-10 in Indianapolis, has been published. Paul Palmes and Curtis Hill will serve as keynote speakers. Click here to register for the conference.

The Customer-Driven Organization: Employing the Kano Model

P1578-MMerely meeting customer needs is no longer enough for today’s organizations. The Customer-Driven Organization book explains how to establish a value proposition for your organization and how and when to provide "delightful" service.

The Uncertainty of Storm Season Changes

TechnometricsIn oceanography, there is interest in determining storm season changes including the number and location of them. This Technometrics article (open access) proposes a framework to quantify the uncertainty of autocovariance changepoints in time series motivated by this oceanographic application.

Gift of Knowledge Transfer Leveraging Technology

Manu Vora Q4LIn this Quality for Life video, ASQ member Manu Vora discusses how technology like Google Hangouts and webinars can be used to transfer quality knowledge throughout the world.

Continuity: Summer 2015

In this Continuity, the ASQ Electronics and Communications Division newsletter, Chair Marion Bize breaks down the happenings from ASQ's World Conference on Quality and Improvement, recipients of the 2015 division scholarship are announced, and much more.

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"High-quality companies treat their human resource as a resource, not a commodity." - Steven George

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The Certified Manager of Quality/Organizational Excellence Handbook, 4th Ed. (book)

Preventive Action and Its Linkage to Risk Management (webcast)

Boston Scientific (case study)

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Quality Classic

Military Standard: Gage Inspection (MIL-STD-120)

Originally published in 1950, this military standard covers "the inspection of gages, special tools, and measuring devices." It was canceled in 1996 but is still available through Quick Search, a public website focusing on documents published as part of the Defense Standardization Program (DSP).

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