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Quality Resources

The world's most comprehensive collection of quality resources.

American Society for Quality’s Quality Resources is your one-stop online library of information related to quality. Access 80 years' worth of content for all experience levels.

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LSSC 

Open Access
Lean & Six Sigma Review Cover Story
Scheduling Success
by Wei Zhan and Angie Hill Price 

Using lean Six Sigma to improve course scheduling at a Texas university

A Texas university used lean Six Sigma to improve course scheduling. Namely, the define, measure, analyze, improve and control (DMAIC) approach helped university officials build a new process that has demonstrated greater consistency, fewer errors and reduced workload.


Quality Basics and Beyond


FMEA analysis for tablet packaging
Failure mode and effects analysis (FMEA), developed by the U.S. military in the 1940s, is a systematic, step-by-step approach to identify and prioritize possible failures in a design, manufacturing or assembly process, product, or service. It is a common risk analysis tool. The goal of this proactive tool is to mitigate or eliminate potential failures.

Reviewed November 2024 by Gary G. Jing
 


5 S Figure translations
Five S (5S) stands for sort, set in order, shine, standardize, and sustain. This method results in a workspace that is clean, uncluttered, safe, and well-organized, which can help reduce waste and optimize productivity. The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

Reviewed November 2024 by Jamison V. Kovach, Frank Murdock
 


NEW Talk Quality With Quincy, ASQ’s AI Assistant

At ASQ, we're dedicated to empowering quality professionals like you, and we're thrilled to introduce Quincy, your new go-to tool for all things quality. Quincy is more than just an artificial intelligence (AI) assistant; it’s a dedicated member resource designed exclusively to support ASQ members in achieving quality excellence.

An image of a wise and knowledgeable owl named Quincy, who represents ASQ's AI assistant.


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