Read a short introduction to auditing.
This handbook supports the quality auditor Body of Knowledge (BoK), developed for the ASQ Certified Quality Auditor (CQA) program. Use it to gain an understanding of auditing or as a reference work when leading auditing programs or teaching the fundamentals of auditing.
This book helps professionals implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization.
The main focus of this book is to promote the use of the internal auditing tool as a feedback mechanism not only for compliance verification but also for the measurement and enhancement of the system’s effectiveness.
Open-access presentations from ASQ's 22nd Audit Division Conference are newly available in the online library of the Audit Division. See presentations focusing on risk management and quality management systems, ISO 9001:2015, and more.
In this ASQ TV clip, Richard Mallory, ASQ Government Division and author of Quality Standards for Highly Effective Government, discusses how auditable standards will help revolutionize the quality community.
Learn the basics of internal quality auditing and process auditing from Jack West and Charles Cianfrani, co-authors of How to Audit the Process-Based QMS, Second Edition.
Part 1 covers preparing for and planning an audit.
Part 2 outlines how to conduct an audit and prepare an audit report.
In the Fall 2015 The Audit Report (PDF, open access), learn how the appreciative inquiry approach can help create effective audit interview questions. Also in this issue: "Tips from the Trenches" addresses establishing a corporate audit program.
ISO 19011:2011 provides guidance on auditing management systems, covering the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process.
Visit the ASQ Audit Division for more content and networking opportunities. The objective of the division is to promote broader application and use of quality auditing principles for business management purposes.