Risk and Quality Management Systems

Presentation iconOpen-access presentations from ASQ's 22nd Audit Division Conference are newly available in the online library of the Audit Division. See presentations focusing on risk management and quality management systems, ISO 9001:2015, and more.

New Look at Quality Systems: Auditable Standards

ASQ TV logoIn this ASQ TV clip, Richard Mallory, ASQ Government Division and author of Quality Standards for Highly Effective Government, discusses how auditable standards will help revolutionize the quality community.

Auditing the Process-Based QMS Webcast

H1434-MLearn the basics of internal quality auditing and process auditing from Jack West and Charles Cianfrani, co-authors of How to Audit the Process-Based QMS, Second Edition.

Part 1 covers preparing for and planning an audit.

Part 2 outlines how to conduct an audit and prepare an audit report. 

Use Appreciative Inquiry When Auditing for Performance and Improvement

In the Fall 2015 The Audit Report (PDF, open access), learn how the appreciative inquiry approach can help create effective audit interview questions. Also in this issue: "Tips from the Trenches" addresses establishing a corporate audit program. 

Read sample issues of The Audit Report and visit the Audit Division library for more resources.   

The ASQ Auditing Handbook

H1435 CoverThis handbook supports the quality auditor Body of Knowledge (BoK), developed for the ASQ Certified Quality Auditor (CQA) program. Use it to gain an understanding of auditing or as a reference work when leading auditing programs or teaching the fundamentals of auditing.

Preview a sample chapter and the table of contents.

ASQ/ANSI/ISO 19011:2011 - Guidelines for auditing management systems

Standard iconISO 19011:2011 provides guidance on auditing management systems, covering the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process. 

A Brief History of Auditing

The spring 2014 issue of The Audit Report, an Audit Division member-benefit publication, features part one in a series of articles by ASQ Fellow Dennis Arter on the history of auditing.

Management Eras Audit ReportEmphasizing the value that audits add for organizations and society, Arter explores audits in the context of different eras of organization management.       

The Audit Division

Visit the ASQ Audit Division for more content and networking opportunities. The objective of the division is to promote broader application and use of quality auditing principles for business management purposes.



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