Learn the basics of internal quality auditing and process auditing from Jack West and Charles Cianfrani, co-authors of How to Audit the Process-Based QMS, Second Edition.
Part 1 covers preparing for and planning an audit.
Part 2 outlines how to conduct an audit and prepare an audit report.
This handbook supports the quality auditor Body of Knowledge (BoK), developed for the ASQ Certified Quality Auditor (CQA) program. Use it to gain an understanding of auditing or as a reference work when leading auditing programs or teaching the fundamentals of auditing.
J.P. Russell and Shauna Wilson offer guidelines for using electronic communication tools as part of the auditing process. Learn techniques for conducting remote audits (eAudits) and explore eAuditing practices to help you make informed decisions regarding their use.
ISO 19011:2011 provides guidance on auditing management systems, covering the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process.
Visit the ASQ Audit Division for more content and networking opportunities. The objective of the division is to promote broader application and use of quality auditing principles for business management purposes.