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Editor's Picks

Building Integrity: A Core Challenge of Quality Management

Competitive Advantage cover summer 2014In the Summer 2014 issue of Competitive Advantage, a member-benefit publication of the Service Quality Division, Anton G. Camarota discusses how quality managers can keep everyone centered on what matters for an organization's long-term success.

Trigonometry for Engineering Technology

P1543-MDesigned to teach the fundamentals of trigonometry using scenarios from mechanical, civil, and architectural applications, this text can be used by students new to the subject, in training programs, and as a self-study refresher.

Culture of Quality: Accelerating Growth and Performance in the Enterprise

Culture of Quality white paper coverA global study by Forbes Insights and ASQ investigates how a more quality driven culture can accelerate business performance.
Download the whitepaper.

Communicating ISO 9001:2015

Presentation slide decks and other documents to help communicate the message of ISO 9001:2015 are newly available from the ISO sub-committee that is responsible for the development of International Standards and documents in the ISO 9000 series.
Find download links and other ISO 9001:2015 resources.    

Mastering and Managing the FDA Maze

H1467-MPeople working at all levels in regulated industries will find in this reference book the compliance insight to help them navigate through the maze of FDA regulations and expectations.

Visual Effects

SSFM cover v13 i4Rajendra Margabandhu's article in the August 2014 Six Sigma Forum Magazine discusses applying the visual management lean tool in the software sector.

Quality Management Systems: Background, Evolution, and Future of ISO 9001

Mark AmesIn this webcast presentation, Mark Ames walks through the evolution of quality management systems, from their beginnings and right into the most utilized standard of all, ISO 9001.

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Quality Classic

Statistical Thinking and Its Contribution to Total Quality

Ronald D. Snee explains the crucial role statistical thinking plays in achieving total quality when the focus is on the development of systems rather than on tools and problem solving. The Statistics Division makes this article from the 34th Fall Technical Conference available to the public in its online library.

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