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Editor's Picks

Thinking Quality Outside the Box

Sheronda Jeffries

ASQ member Sheronda Jeffries describes how she uses "outside of the box" thinking and communicating techniques.

View the Quality for Life video.

The Basics of Achieving Professional Certification

P1555-MThis book provides clear-cut guidance on how to select a certification that is right for you and how you can continue to build your credentials in support of personal and professional goals.

Statistics and Quality: Solving Problems Today and Tomorrow

The Chemical and Process Industries Division and the Statistics Division invite paper submissions for the 59th Annual Fall Technical Conference, to be held October 8-9, 2015, in Houston, Texas.

Download details (PDF) and see more calls for papers. 

What Is Documented Information?

J. P. RussellIn the December issue of The Audit Report, J. P. Russell discusses the meaning of "documented information," the new term for either a documented procedure or record that is used in the Draft International Standard (DIS) of the next revision of ISO 9001.

The Audit Report is a member-benefit publication of the Audit Division.

Validating Software Tools Used in Medical Device Product Development

SQP cover v17 i1Bonnie G. Mason's article in the December 2014 Software Quality Professional seeks to raise awareness of FDA requirements for validating software tools used to develop, verify, or validate medical device designs, and it discusses how to create a tools validation program to satisfy the regulations.

Closing the Communication Gap

P1554-MThis book addresses how to close the gap between what the communicator means and what the listener actually understands. It supplies an overview of the elements of effective communication needed to stop talking and start communicating.

Self-Assessment Tool:
Culture of Quality

Culture Report Card cover imageTake this short self-assessment to receive a report card that gives you a clear view of your culture of quality across 10 essential themes.


2014 Salary Survey

QP: 12th month 2014 CoverAnalysis conducted in conjunction with QP's 2014 Salary Survey explores the relationship between an organization's culture of quality and employees' satisfaction with their jobs and salaries. 

Quality Snapshot--Preventive Action and Its Linkage to Risk Management

KC webcast iconIn this installment of his Quality Snapshot series, Mark Ames introduces preventive action and discusses its linkage to risk management, noting that "risk-based thinking" will replace preventive action requirements in the next revision of ISO 9001. 

Standards Central logoVisit Standards Central to find more resources related to the next revision of ISO 9001, expected to publish in 2015.

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Quality Classic

The Quality Manifesto

In 1986, 25 past presidents of ASQ drafted, signed, and issued “The Quality Manifesto,” a summons-to-action for quality.

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