SeaDek used supply chain techniques and Six Sigma to reduce major inventory stockouts in 2015. Inventory control tools were applied using DMAIC methodology. The company went from 14 major stockouts in 2014 to one stockout in 2015, resulting in a materials cost savings of more than $250,000 and improving on-time delivery from 44 percent the previous year to 95 percent in 2015. Read the online case study presentation or download Supply Chain Techniques Applied to Six Sigma Saves SeaDek Marine Products $250,000 (PDF).
In this new exclusive webcast for members, Robert Jasper, the author of "High Performance QMS", and Phil Jamison, a 30-year veteran expert in supplier quality management, walk us through the key changes in ISO 9001:2015, share transition best practices, and show us how to leverage technology to implement a risk based quality management process..
ASQ webcasts feature authors, speakers, and other subject matter experts delivering presentations to share their knowledge, experiences, and lessons learned. Browse the full collection.
Change management experts discuss key steps to consider when approaching employees with change and helping them through the process. Learn about the carrot-and-stick technique—which can be used to motivate employees—and a tool that can make meetings more efficient and keep change management plans on track.
In 2013, ASQ unveiled groundbreaking research that creates a baseline of fundamental quality and continuous improvement practices around the world. Read more about the project and download the research reports.
Closing out a calendar year is a great time to step back and assess where you stand in your career. The annual Quality Press Salary Survey - now in its 30th year - has become a solid resource quality professionals use to examine the state of the profession, how they fit in it, and ponder career possibilities.
This useful book simplifies Six Sigma concepts for ease of use. It carefully details the five phases of the Six Sigma methodology. In 10 clearly written and easy-to-understand chapters, you'll learn the purpose of each activity and when it must be performed.
The ISO 9001 now focuses more on the people within an organization to improve quality management. Learn how the new standard places an emphasis on finding the organization's mission and vision and takes tangible steps to realize both.
Did you know Lean is more than just cutting waste? With The Joy of Lean, you'll learn how to cultivate a positive Lean Culture of excellence that empowers employees, creates value for customers, profitable growth for businesses, and more.
Faced with a disappointing process yield, Asahi India Glass Co. applied the define, measure, analyze, improve and control (DMAIC) method to find and resolve issues in its auto glass manufacturing process, leading to great results. Read how in November's Six Sigma Forum.
Sometimes we focus so much on quality and zero defects that we neglect the inevitable: customer complaints. Effective action requires a swift, holistic approach. This four-step emergency guide in November's Quality Progress can help you get back on track quickly and efficiently.
This webcast explores a core principle of lean: reducing and eliminating waste. Get in-depth knowledge of the seven wastes and learn how you can reduce or eliminate them from your processes.
"Nothing happens unless first a dream." - Carl Sandburg
- Seven Tools for Process Improvement (quality tool)
- The Quality Toolbox, Second Edition (book)
- Modular Kaizen (webcast)
- Mallinckrodt Pharmaceuticals (case study)
When things go wrong, we are often quick to assign blame or point fingers. Yet instead of trying to determine "who," we should look at "how." How to correct the problem, how to learn from the mistake, and how to move forward in a positive, productive manner.