A team-based Lean Six Sigma project at Mallinckrodt Pharmaceuticals in St. Louis, Mo., aimed to reduce equipment cleaning time. Using a variety of quality tools, including process mapping, brainstorming, and root-cause analysis, the team created a new cleaning procedure. Meeting all objectives, the project resulted in significant annual cost savings for the company.
Read the executive summary or download Clean Approach Saves Global Pharmaceutical Drug Manufacturer Time, Money (PDF).
The ASQ case study collection contains more than 1,700 examples of quality solutions to real-world problems.
Browse the collection, and learn how you can submit your own success story for publication.
In this Snapshot webcast series, Mark Ames tackles commonly misunderstood topics of interest to the quality and standards communities. This first installment clears the confusion about what a "document" is versus a "record."
ASQ webcasts feature authors, editors, speakers, and other subject matter experts delivering recorded presentations to share their knowledge, experiences, and lessons learned. Browse the collection.
Six Sigma -- Still relevant after all these years.
In 2013, ASQ unveiled groundbreaking research that creates a baseline of fundamental quality and continuous improvement practices around the world. Read more about the project and download the research reports.
In the April 2014 Journal for Quality and Participation, Kay Kendall explores how the Baldrige Criteria for Performance Excellence provide a widely accepted perspective on addressing societal responsibility.
An article in the April 2014 Quality Engineering proposes an approach to detect the change in the parameters of correlated Poisson count processes as well as to estimate their change points.
"If change is to occur, it must come about through hard work within the organization itself." - Gordon Lippitt
At the 19th Annual Spring Conference of the Association for Quality and Participation, Tami Vickery and Mark Warner demonstrated the benefits of a structured approach to peer assessments and shared sample tools and worksheets for implementation.