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Innovating Lean Six Sigma

P1601-MThis book shows you how to customize and apply the principles of lean Six Sigma to your organizational needs, allowing you to mold and shape your strategy, making small adjustments along the way that can have a big impact.

Moving Your Quality Efforts Toward the Customer Experience Webcast

In this webcast, author John Goodman presents this second of a three-part series on managing the customer experience. Watch Part 1 here.

ASQ TV: Change Management

ASQ TVIn this ASQ TV episode learn from change management experts as they discuss key steps to consider when approaching employees with change and helping them through the process.

Partitioning a Large Simulation as it Runs

Technometrics CoverAs computer simulations continue to grow in size and complexity, they present a particularly challenging class of big data problems. In this Technometrics article (open access), read about strategies in how to handle these problems. Subscribe to Technometrics.

Practical Process Validation

H1513-MThis book provides manufacturing quality professionals a quick, convenient, and comprehensive guide to properly conduct process validations that meet regulatory and certification requirements.

Using Quality Tools in Your Personal Life

Quality for Life Logo - SmallIn this Quality for Life video, ASQ member Jennifer Stepniowski describes how she uses quality tools learned in her career to reach her personal goals and improve her home life.

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Today's Quality Quote:

"Continuous improvement is nothing but the development of ever better methods." - Mary Walton

More on Quality Quotes....

This Week's Most Popular:

The Certified Six Sigma Green Belt Handbook, Second Edition (book)

- What is Auditing? (Learn About Quality)

Quality in Healthcare (case studies)

Fishbone (Ishikawa) Diagram (quality tool)

Quality Classic

Socio-Technical Analysis as a Religion

This 1992 article from the Journal for Quality and Participation explores the beliefs and values of socio-technical systems (STS) and self-managing teams.

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