With more than 100 sessions focusing on the 2017 theme—Grow Your Influence: In the Profession, Through the Organization and Around the World—browse through the program by day, level, focus area, and session type to find exactly what you need.

Create your own personal schedule to customize your conference experience!

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Level Descriptions

Basic: Provides an introduction to a subject, including practical and user-friendly definitions of terms. The primary focus is to bring an individual who may not be familiar with the area to a level of knowledge that facilitates further learning.

Intermediate: The participant should have some degree of knowledge of the subject. The intent is to build on an individual’s knowledge of the subject to a point of greater understanding.

Advanced: Provides an in-depth and/or up-to-date treatment of a subject. A strong theoretical background and a working knowledge of a subject are expected of those that attend.

Session Descriptions

Concurrent Session: These 60-minute sessions are meant to present real applications, results, and solutions based on quality principles or theory that can be implemented immediately.

Workshop: Workshops will lead participants from an identified beginning point through a logical and clearly identified end point with the expansion of the related body of knowledge and include hands-on learning activities that demonstrate and reinforce the concepts presented.

After 5 Session: (Monday Evening) These exciting and innovative sessions are less formal than concurrent sessions and cover numerous topics that may not relate directly to quality in the traditional sense and include a social component, which adds to the level of interaction between the facilitator and the participants, as well as the participants and their peers.

2017 World Conference on
Quality and Improvement
May 1 – 3, 2017  |  Charlotte, NC  
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