Intro to Best Practices in Service Quality Measurement
Here's your brief overview on planning for, measuring, and analyzing your customer data. Learn how you can convert that data into actionable strategies and results.
Quality service results in repeat and additional purchases from existing customers. See how you can use service quality as a competitive advantage for your business.
ASQ’s new Service Quality Measurement self–paced course gives you a road map to achieve your organization’s service goals.
| WEB-BASED |
#WS10199 • Archived Version  |
| Length: 24 minutes |
| CEUs and ASQ RUs: None |
| Seminar Fee: FREE |
Presenter
Jim Jubelirer
U.S./Canada