| Cart Total:

ISO 9001:2008 Requirements from A to Z

Format Web-based

This course helps you understand ISO 9001:2008 requirements. You’ll apply and interpret ISO 9001 in the same way as a certified lead auditor. The course is especially designed for auditors, supervisors, and managers.

Understand ISO 9001 requirements, interpret the ISO 9001 standard, and learn to apply ISO 9001 to your work as certified lead auditors would by completing a series of online lessons, illustrations, diagrams, interactive exercises, and quizzes.

Access to this course is for 120 days from the date of purchase. Any assignment that is failed and retaken will incur a remarking fee.

Course Data

  • CEU Hours: 1.8
  • Length: 18 Hours
  • ASQ RU: 1.8
  • Provider: Quality WBT
Course Overview

Learning Objectives:

  • Know how the ISO 9000 family of documents was developed
  • Interpret the ISO 9001 requirements clause-by- clause
  • Analyze situations for conformance and nonconformance
  • Determine conformance or nonconformance against the specified requirements



Who Should Attend:

This course is designed for auditors, supervisors, and managers.

  1. Terminology and Definitions: Includes online access to the standard
    1. The proper administration of  quality management systems
    2. The proper auditing of quality management systems
  2. Background History & Rationale
    1. Compare traditional and new QMS philosophy
    2. Explain benefits for adopting a QMS
    3. Review cautions that apply to misapplication of QMS
    4. Identify forces that encourage QMS adoption
  3. Introduction to ISO 9001
    1. Identify the ISO 9000 family of documents
    2. Determine how the documents support effective management of a QMS
    3. Identify key documents important for managing or auditing a QMS
  4. The contents of ISO 9001:2008 (Intro)
    1. Determine the intent and requirements for each element
    2. Demonstrate knowledge of the implications that go along with each QMS requirement
    3. Apply knowledge to audit for conformity to requirements
  5. Scope/Excluding Clauses/ Definitions
    1. Introduction to vocabulary
  6. General System/Documentation Requirements
    1. In depth look at clauses
  7. Management Responsibility (5.1 – 5.4)
    1. In depth look at clauses
  8. Management Responsibility Review (5.5 – 5.6)
    1. In depth look at clauses
  9. Resource Management (6)
    1. In depth look at clauses
  10. Product Realization (7.1 – 7.4)
    1. In depth look at clauses
  11. Product and Service Operations (7.5 – 7.6)
    1. In depth look at clauses
  12. Measurement Analysis and Improvement
    1. Data Collection
    2. Analysis Requirements
  13. Process Approach Explained
    1. Connecting with ISO Requirements
    2. Connecting with the QMS
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

ISOAZ01JPR Self-Paced English 120 Days List: $369 Member: $329



ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

  1. Expertise to your location: Saves time and travel expenses
  2. Convenient scheduling: Train groups of five or more
  3. Customizable courses: Training tailored to your groups’ needs
  4. Immediate results: Employees complete courses ready to apply what they’ve learned
  5. Value-add support: Instructors available to answer questions after session