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Certified Quality Inspector Question Bank

Course ID QBCQIASQ
Format Web-based

Simulate the CQI exam from the convenience of your home or office. Identify knowledge gaps and target your studies from test results. Review and reinforce your learning as part of your exam preparation.


Increase the effectiveness of your study for ASQ's Certified Quality Inspector (CQI) exam through access to hundreds of practice questions developed and based on the CQI Body of Knowledge (BoK)*. Use these questions to identify your strengths and weaknesses, so you know where to concentrate your studies.Study by topic or simulate the exam experience with at least three completely unique sets of questions drawn from the CQI BoK. Take a different random practice exam as many times as you want during the 365-day access period.*Please note that the questions in product are not actual ASQ exam questions. Your performance on the practice exams is for study purposes only, and may or may not reflect performance on an actual certification exam.

Course Data

  • CEU Hours: 0
  • Length: 0 Hours
  • ASQ RU: 0
  • Audience: Practitioner; Professional
  • Provider: ASQ - Online
Course Overview

Learning Objectives:

Who Should Attend:

The CQI Question Bank is perfect for anyone interested in preparing for and pursuing the CQI certification.
Outline

Quality Inspector Body of Knowledge

The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which the questions will be written. This information will provide useful guidance for both the Exam Development Committee and the candidate preparing to take the exam. The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam. It is meant to clarify the type of content to be included in the exam. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A more complete description of cognitive levels is provided at the end of this document.


  1. Technical Mathematics (20 Questions)
    1. Basic Shop Math
      Solve basic shop math problems using addition, subtraction, multiplication, division of fractions and decimals, squares and square roots. Use methods such as truncating and rounding to obtain significant digits for positive and negative numbers. (Apply)
    2. Basic Algebra
      Solve or simplify first-degree and single-variable equations. (Apply)
    3. Basic Geometry
      Calculate general parameters such as area, circumference, perimeter, and volume for basic geometric shapes. Calculate complementary and supplementary angles. (Apply)
    4. Basic Trigonometry
      Compute angles and lengths using trigonometric functions such as sine, cosine, tangent, and the Pythagorean Theorem. (Apply)
    5. Measurement Systems
      Convert units within and between English and metric measurement systems (SI) such as inch to micro-inch, liter to quart, meter to millimeter, etc. (Apply)
    6. Numeric Conversions
      Use various numbering methods such as scientific notation, decimals, and fractions, and convert values between these systems. (Apply)
  2. Metrology (30 Questions)
    1. Common Gauges and Measurement Instruments
      1. Variable gauges
        Identify and use variable gauges, including micrometers, calipers, dial indicator, CMM, linear scales, etc. (Apply)
      2. Attribute gauges
        Identify and use attribute gauges, including thread plug, progressive ring, flush pin, radius gauge, etc. (Apply)
      3. Transfer gauges
        Identify and use transfer gauges, including small-hole gauges, spring calipers, etc. (Apply)
      4. Measurement scales
        Describe and distinguish between dial, digital, and vernier scales. (Remember)
    2. Special Gauges and Applications
      Identify and describe the following basic tools and components. (Remember)
      1. Electronic gauging tools: oscilloscopes, multimeters, pyrometers, etc.
      2. Automatic gauging components: machine vision, ultrasonic, X-ray, laser, etc.
      3. Pneumatic gauging components: air columns, probes, rings, etc.
    3. Gauge Selection, Handling, and Use
      1. Gauge selection
        Select gauges according to the feature or characteristic to be measured, the applicable tolerance and the accuracy, and the resolution and capability of the test instrument. Determine whether the type of measurement should be direct, differential, or transfer. (Apply)
      2. Gauge handling, preservation, and storage
        Identify and apply various methods of cleaning, handling, and storing gauges. (Apply)
      3. Gauge correlation
        Identify and apply methods for establishing the correlation between measurement instruments such as gauge-to-gauge or manual-to-automated process. (Apply)
    4. Surface Plate Tools and Techniques
      1. Surface plate equipment
        Select and use height gauges, V-blocks, indicators, etc., to measure various types of features. (Apply)
      2. Angle measurement instruments
        Identify and use protractors, sine bars, angle blocks, etc. (Apply)
    5. Specialized Inspection Equipment
      1. Measuring mass
        Describe and apply weights, balances and scales. (Apply)
      2. Measuring finish
        Describe and apply profilometers, fingernail comparators, etc. (Apply)
      3. Measuring shape and profile
        Describe and apply mechanical comparators, roundness testers, precision spindles, profile tracers, etc. (Apply)
      4. Optical equipment
        Describe and apply optical comparators, optical flats, microscopes, etc. (Apply)
      5. Digital vision systems
        Define and describe the use of digital cameras, in-line optical sensors, and other digital systems for product inspection. (Remember)
      6. Coordinate measuring machine (CMM)
        Describe the advantages and disadvantages of the CMM and the basic operation of the x, y, and z axes. Describe its limitations with regard to locating functional datums, target points and areas, and hole positions. (Understand)
    6. Calibration
      1. Calibration systems
        Describe the principles and purpose of a calibration system, including the importance of establishing calibration intervals. Identify and use basic tracking and identification methods such as logs, stickers, identification codes, etc., to control calibration equipment. (Apply)
      2. Calibration standards
        Describe the hierarchy of standards, from working standards through international standards. (Remember)
      3. Equipment traceability
        Describe the requirements for documenting traceability to standards. (Remember)
      4. Gage calibration environment
        Describe the effects that environmental conditions, such as temperature, humidity, vibration and cleanliness of the gauge, etc., can have on calibration. (Apply)
      5. Out-of-calibration effects
        Describe the effects that out-of-calibration instruments can have on product acceptance and the actions to take in response to this situation. (Apply)
    7. Measurement System Analysis (MSA)
      Define and describe the following elements of MSA. (Remember)
      1. Bias
      2. Stability
      3. Accuracy
      4. Linearity
      5. Repeatability and reproducibility (R&R) studies
  3. Inspection and Test (30 Questions)
    1. Blueprints, Drawings, Geometric Dimensioning & Tolerancing (GD&T)
      1. Blueprints and engineering drawings
        Define and interpret various sections of technical drawings: title block, tolerances, change or revision blocks, including notes, scale, and size details, etc. (Apply)
      2. Terminology and symbols
        Define and interpret drawing views and details for product specifications or other controlling documents. Define and use various terms and symbols from the ASME Y14.5M Standard. (Analyze)
      3. Position and bonus tolerances
        Calculate position and bonus tolerances from various drawings. (Analyze)
      4. Part alignment and datum structure
        Determine part alignment and setup using the datum structure. (Analyze)
    2. Sampling
      Define and interpret the following terms related to sampling. (Apply)
      1. Acceptance quality limit (AQL)
      2. Random sampling
      3. Lot and sample size
      4. Acceptance number
      5. Sampling plans
    3. Inspection Planning and Processes
      1. Inspection types
        Define and distinguish between inspection types such as incoming material, first-article (first-piece), in-process, final, etc. (Apply)
      2. Inspection errors
        Identify potential inspection errors such as bias, fatigue, flinching, distraction, etc. (Apply)
      3. Product traceability
        Identify methods to trace products and materials such as age control, shelf life, and first-in first-out (FIFO). (Apply)
      4. Identification of nonconforming material
        Describe various methods of identifying nonconforming material such as tagging, labeling, and segregating. (Apply)
      5. Level of severity
        Define and describe levels of severity (critical, major, minor, etc.) and apply them to product features and defects. (Apply)
      6. Disposition of nonconforming material
        Describe disposition methods including rework, reprocess, scrap, customer waiver, etc., as determined by a material review board (MRB) or other authority. (Apply)
    4. Testing Methods
      Define and use the following methods in various situations. (Apply)
      1. Nondestructive testing: X-ray, eddy current, ultrasonic, dye penetrant, magnetic particle, etc.
      2. Destructive testing: tensile, force testing, drop test, etc.
      3. Functionality testing: tension, torque, leak testing and compression, etc.
      4. Hardness testing: Brinell, Rockwell, durometer, and micro-hardness scales
    5. Software for test equipment
      Identify and describe basic tools (e.g., safeguarding, functional checks, comparison of test results, identification of attributes and parameters) used to ensure that the software for test equipment adequately and correctly performs its intended functions. (Remember)
  4. Quality Assurance (20 Questions)
    1. Basic Statistics and Applications
      1. Measures of central tendency
        Calculate mean, median, and mode. (Apply)
      2. Measures of dispersion
        Calculate range, standard deviation, and variance. (Apply)
      3. Measures of proportion
        Calculate percentage and ratio measures for various data sets. (Apply)
      4. Graphical displays
        Define, interpret, and use scatter diagrams, tally sheets, bar charts, etc., to display data effectively in various situations. (Apply)
      5. Normal distribution
        Describe various characteristics of a normal distribution: symmetry, bell curve, central tendency, etc. (Understand)
    2. Statistical Process Control (SPC)
      1. Common and special cause variation
        Explain the difference between these causes of variation. Determine whether a process is in statistical control by analyzing data patterns (runs, trends, hugging, etc.), and identify what actions should be taken in response. (Evaluate)
      2. Control limits and specification limits
        Define, describe, and distinguish between these limits as used in SPC. (Apply)
      3. Variables charts
        Identify characteristics and uses of RX− and sX− charts. (Apply)
      4. Attributes charts
        Identify characteristics and uses of p, np, c, and u charts. (Apply)
      5. Process capability analysis
        Define and distinguish between Cp, Cpk, Pp, and Ppk studies and identify their application to various types of data. (Understand)
    3. Quality Improvement
      1. Terms and concepts
        Define basic quality improvement concepts such as defect detection and prevention, the cost of poor quality, total quality management (TQM), the importance of customer satisfaction, etc. (Understand)
      2. Products and processes
        Define and distinguish between products and processes. Describe the interrelationships of product design, materials used, manufacturing processes, and final output, and how individual steps in a process can affect the final product or the system as a whole. (Understand)
    4. Quality Audits
      1. Types of audits
        Define and describe various types of audits, including internal, external, system, product, process, etc. (Understand)
      2. Audit process
        Define and describe various stages of the audit process (planning, performance, and closure), including audit scope and purpose, resources needed, audit schedule, opening meeting, interviewing, data gathering, document and record review, analysis of results, closing meeting, audit documentation and recordkeeping, verification of corrective actions, etc. (Understand)
      3. Audit tools
        Define and describe the purpose of checklists, log sheets, sampling plans, record and document reviews and forward-and backward-tracing. (Understand)
      4. Communication tools and techniques
        Define and describe the use of graphs, charts, diagrams, and other aids for written and oral presentations including interview techniques and listening skills. (Understand)
      5. Corrective action requests (CARs)
        Describe how CARs from audits can support quality improvement. (Understand)
        2011 Draft BOK for Certified Quality Inspector
        2011 CQI - Inspector BOK-SjC review.doc Page 6 of 7
    5. Quality Tools and Techniques
      Define and use the following quality tools and techniques. (Apply)
      1. Pareto charts
      2. Cause and effect diagrams
      3. Flowcharts
      4. Control charts
      5. Check sheets
      6. Scatter diagrams
      7. Histograms
    6. Problem-solving Tools and Continuous Improvement Techniques
      Describe and use the following tools and techniques in various situations. (Apply)
      1. Plan-do-check-act (PDCA) or plan-do-study-act (PDSA) cycles
      2. Lean tools for eliminating waste: 5S, error-proofing, value-stream mapping; and lean concepts: kaizen, flow, pull,
      3. Six sigma phases: define, measure, analyze, improve, control (DMAIC)
      4. Failure mode and effects analysis (FMEA)
    7. Resources
      1. Environmental and safety support
        Define and use various resources related to personal and environmental safety: material safety data sheet (MSDS), personal protective equipment (PPE), etc. (Apply)
      2. Reference documents
        Identify and use national and international standards (e.g., ISO, ANSI, ASTM, QS) and customer requirements as authorities that support processes and procedures used to assure quality products. (Apply)
      3. Technical reports
        Review, analyze, and interpret technical reports that are used to diagnose problems and communicate solutions. (Analyze)
      4. Employees as resources (Remember)
        Describe how employees can be empowered and the value they add to project teams or quality improvement teams. Describe typical team roles and responsibilities: facilitator, ground rules, project or team charter, etc. Describe the four stages of team development: forming, storming, norming, performing. (Remember)

Math Note: Approximately 20% of the questions in each CQI exam will require calculation.


Levels of Cognition
based on Bloom’s Taxonomy – Revised (2001)

In addition to content specifics, the subtext detail also indicates the intended complexity level of the test questions for that topic. These levels are based on "Levels of Cognition" (from Bloom's Taxonomy, 1956) and are presented below in rank order, from least complex to most complex.

Knowledge Level
(Also commonly referred to as recognition, recall, or rote knowledge.) Being able to remember or recognize terminology, definitions, facts, ideas, materials, patterns, sequences, methodologies, principles, etc.

Comprehension Level
Be able to read and understand descriptions, communications, reports, tables, diagrams, directions, regulations, etc.

Application Level
Be able to apply ideas, procedures, methods, formulas, principles, theories, etc., in job-related situations.

Analysis
Be able to break down information into its constituent parts and recognize the parts' relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.

Synthesis
Able to put parts or elements together in such a way as to show a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.

Evaluation
Able to make judgments regarding the value of proposed ideas, solutions, methodologies, etc., by using appropriate criteria or standards to estimate accuracy, effectiveness, economic benefits, etc

Details

This program is an Internet-based, self-paced training course. Web-based courses require a computer and Internet access. You set the pace making you responsible for your own learning experience.

Materials

The learner can take a different random practice exam as many times as they want during the 365-day access period. After attempting each question, you'll see the correct answer and an explanation specific to your choice. Upon completion of a practice exam, you'll get a graphical summary of your scores on each main topic of the BOK.

Additional Notes

  • Please note that the questions in this product are not actual ASQ exam questions. Your performance on the practice exams is for study purposes only, and may or may not reflect performance on an actual certification exam.
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

QBCQIASQ Self-Paced English 365 Days List: $109 Member: $99

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ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

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