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Certified Manager of Quality/Organizational Excellence Certification Preparation

Course ID SPCMQOE2013ASQ
Format E-Learning

Want to prepare for the CMQ/OE exam, but don’t have the time or money for a classroom course? This self-paced course helps you understand the CMQ/OE Body of Knowledge and prepare for the material on the test. The format provides the flexibility and convenience of working on course materials online.

This course reflects the CMQ/OE 2013 Body of Knowledge (BoK).


This self-study program features everything you’ll need to prepare for the Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam. It includes a pre- and post-test as well as a printable PDF download of the entire course which you can take into the CMQ/OE exam. Please note: no multiple choice formatted questions are admitted to the exam room – you will need to remove the study questions from the printout before the exam (there are page breaks to facilitate this).

Course Data

  • CEU Hours: 0
  • Length: 40 Hours
  • ASQ RU: 4
  • Audience: New to Quality, Practitioner
  • Provider: ASQ
Course Overview

Learning Objectives:

  • Understand the content covered by the seven main domains in the CMQ/OE Body of Knowledge.
  • Become familiar with questions similar to those within the ASQ CMQ/OE exam.

Prerequisites:

Prior knowledge of quality or quality management is recommended as this course is designed as a review of the subject areas needed for the CMQ/OE exam.

Who Should Attend:

Quality managers or individuals looking to achieve their ASQ Certification in Certified Quality Manager/Organizational Excellence should attend this training.
Outline
  1. Leadership
    1. Organizational Structures
    2. Leadership Challenges
    3. Teams and Team Processes
    4. ASQ Code of Ethics
  2. Strategic Plan Development and Deployment
    1. Strategic Planning Models
    2. Business Environment Analysis
    3. Strategic Plan Deployment
  3. Management Elements and Methods
    1. Management Skills and Abilities
    2. Communication Skills and Abilities
    3. Project Management
    4. Quality System
    5. Quality Models and Theories
  4. Quality Management Tools
    1. Problem-Solving Tools
    2. Process Management
    3. Measurement: Assessment and Metrics
  5. Customer-Focused Organizations
    1. Customer Identification and Segmentation
    2. Customer Relationship Management
  6. Supply Chain Management
    1. Supplier Selection
    2. Supplier Communications
    3. Supplier Performance
    4. Supplier Improvement
    5. Supplier Certification, Partnerships, and Alliances
    6. Supplier Logistics and Material Acceptance
  7. Training and Development
    1. Training Plans
    2. Training Needs Analysis
    3. Training Materials, Development, and Delivery
    4. Training Effectiveness and Evaluation
Details

Format

This program is an Internet-based, self-paced training course. Web-based courses require a computer and Internet access. This course is designed to provide you with online tests and tools while still providing you with printable modules perfect for taking with you as a reference if you choose to sit for the ASQ CMQ/OE exam.

Please note: no multiple choice formatted questions are admitted to the exam room – you will need to remove the study questions from the printout before the exam (there are page breaks to facilitate this).

Materials

Printable PDF file

Additional Notes

  • Course completion certificates are provided upon completion of the course with an 80 percent or better on the post test.
  • Completion of this course in no way guarantees a passing score on the ASQ CMQ/OE exam.
  • Please note that the questions in this product are not actual ASQ exam questions. Your performance on the practice exams is for study purposes only, and may or may not reflect performance on an actual certification exam.
Technical Requirements

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.
Refund Policy
We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

Enrollment Details

Format: Classroom
Format: E-Learning

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

SPCMQOE2013ASQ Self-Paced English 365 Days List: $824 Member: $724
Employees in training meeting stock photo

GROUP TRAINING


ON-SITE TRAINING FOR YOUR ORGANIZATION.


ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

  1. Expertise to your location: Saves time and travel expenses
  2. Convenient scheduling: Train groups of five or more
  3. Customizable courses: Training tailored to your groups’ needs
  4. Immediate results: Employees complete courses ready to apply what they’ve learned
  5. Value-add support: Instructors available to answer questions after session