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Auditing (CQA) Fundamentals I

Course ID AF1JPR
Format Web-based

This Auditing (CQA) Fundamentals course helps you identify the steps needed to prepare, perform, report, and follow up on an audit. You’ll determine methods to analyze and classify nonconformities and verify corrective action of audit findings.


Learn the ASQ Quality Auditor 2012 Body of Knowledge (BOK) for preparing, performing, reporting, and following up audit results. Learn auditing process fundamentals or review these concepts while preparing for the ASQ Certified Quality Auditor (CQA) exam. ISO 19011 audit standard changes that influence the CQA BOK are included as well as auditing process-based systems. The Auditing Fundamentals I course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, interactive exercises, and quizzes. A desk reference that covers all lessons and the QualityWBT Glossary are included in the class as PDF files. The course covers Part II (audit process) of the ASQ Quality Auditor Body of Knowledge (BOK).
Auditing basics are discussed further in Auditing Fundamentals II and III.

Course Data

  • CEU Hours: 0.8
  • Length: 8 Hours
  • ASQ RU: 0.8
  • Provider: Quality WBT
Course Overview

Learning Objectives:

  • Identify the steps needed to prepare for an audit.
  • Use general audit terminology.
  • Identify types of data used as evidence.
  • Conduct the steps for performing an audit.
  • Use working papers such as checklists .
  • Determine when a practice or situation represents a nonconformance or finding.
  • Determine methods to analyze and classify nonconformities or findings.
  • Report results of an audit.
  • Verify corrective action of audit findings.
  • Close out audit findings.
  • Demonstrate linkages between reporting and follow-up to ensure there was action.
  • Integrate process auditing practices and auditing process-based management systems into auditing conventions.

Who Should Attend:

Certified quality auditors or those preparing to take the CQA exam; anyone preparing for, performing, or following up on an audit; and those who wish to familiarize themselves with the auditing process from either the auditor or auditee perspective.
Outline
  1. Overview of an Audit
  2. Audit Initiation, Purpose, Scope, and Resources Required
    1. Audit Preparation and Planning
    2. Defining the Audit
  3. Authority, Standards, Understanding and Communicating
    1. Sources  of Authority
    2. Identify Requirments
    3. Flowcharting Processes
  4. Evaluate Documents, Prepare Checklists, Determine Audit Strategy
    1. Meeting Quality System Requirements
    2. Prepare Working Papers
  5. Opening Meetings, Briefings, and Working Papers
    1.  Auditor Responsibility
    2. Method and Techniques
  6. Data Analysis
    1. Collection Plan
    2. Document and Record Examination
    3. Techniques for Controls without Written Procedures
  7. Audit Analysis
    1. Classification of Observations
    2. Audit Conclusions
  8. Exit Meeting
    1. Team Member Roles
    2. Setting Agendas
  9. Audit Reporting
    1. Definition of Terms
    2. Report Format
    3. Confidentiality Issues
  10. Audit Follow Up and Closure
    1. Corrective Action and Preventitive Action Process
    2. Review Criteria
    3. Verification Methods
Details

Format

This is a self-paced course that can be started at any time. You have 90 days to complete the course. The course is 8 hours long and is worth .80 CEU hours or .80 ASQ RU’s.

Materials Provided

  • Desk Reference
  • Example checklist
  • Example Audit Schedule
  • Handouts
  • Glossary

Additional Notes

If you are preparing to take the CQA Exam, the content provider will make the course available for revision until the date of your exam and allow use of the exams as a study tool.

System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

AF1JPR Self-Paced English 90 Days List: $189 Member: $169

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ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

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