| Cart Total:
Menu

Training

ASQ Quality Tools - Fishbone Diagram

Course ID FDASQ
Format Web-based

This course teaches you how to use a fishbone diagram as a problem-solving tool. It allows you to organize and classify your organizational challenges into an analytical and actionable system.


Simple quality tools can help you solve many problems. Learn how to organize and categorize potential problem causes using a fishbone diagram. Watch a team create a fishbone diagram for a problem they are facing and then help them organize their thoughts. See how flexible and powerful this simple tool is and then try it yourself!

Course Data

  • CEU Hours: 0
  • Length: 0.5 Hours
  • ASQ RU: 0
  • Audience: New to Quality
  • Provider: ASQ - Online
Course Overview

Learning Objectives:

  • Understand what a fishbone diagram is
  • Understand how and when to use a fishbone diagram
  • Understand the benefits of using fishbone diagrams in problem solving
  • Build your own fishbone diagram

Who Should Attend:

Anyone new to quality who wants to learn and apply simple problem analysis tools.
Outline
  1. Introduction
    1. What is a fishbone diagram?
    2. What is it used for?
  2. Watch it
    1. Watch a team prepare a fishbone diagram
  3. How to
    1. Learn the steps to create a fishbone diagram
  4. Try it
    1. Help the team complete a fishbone diagram
  5. Present it
    1. Learn how to present a fishbone diagram so it can be easily shared
  6. Summary
Details

Format

This is a self-paced course that can be started at any time.

Course requirements:

  • Flash version
    • Flash Player 10 or later http://www.adobe.com/go/getflash, and one of the following browsers:
      • Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
      • Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
      • Linux: Firefox 1.x and later
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements

  • Computer – PC or Macintosh
  • High-speed internet connection
  • Adobe Flash Player 10.3 or later
  • Windows: Internet Explorer 8 or later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 or later, Google Chrome (latest version), Firefox (latest version)
  • For instructor-led virtual WebEx courses, a speakerphone or telephone headset in a designated room or space with no distractions (preferred)

NOTE: Refer to product description for any additional system requirements.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.
  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $150 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ASQ course of your choice.
  • You must successfully complete the entire course or program before IACET CEUs and a Certificate of Completion can be awarded.

Enrollment Details

Format: Classroom
Format: Web-based

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools).  These web-based courses require a computer and Internet access.

FDASQ Self-Paced English 365 Days List: $29 Member: $19

GROUP TRAINING


ON-SITE TRAINING FOR YOUR ORGANIZATION.


ASQ’s customized on-site training programs are the cost-effective way for you to train employees on your schedule. Training on-site minimizes the cost-per-student, reduces travel expenses, and ensures that the content is specific to your exact needs.

5 Benefits of On-Site Training

  1. Expertise to your location: Saves time and travel expenses
  2. Convenient scheduling: Train groups of five or more
  3. Customizable courses: Training tailored to your groups’ needs
  4. Immediate results: Employees complete courses ready to apply what they’ve learned
  5. Value-add support: Instructors available to answer questions after session