Fishbone Diagram
This course teaches you how to use a fishbone diagram as a problem-solving tool. It allows you to organize and classify your organizational challenges into an analytical and actionable system.
Simple quality tools can help you solve many problems. Learn how to organize and categorize potential problem causes using a fishbone diagram. Watch a team create a fishbone diagram for a problem they are facing and then help them organize their thoughts. See how flexible and powerful this simple tool is and then try it yourself!
Questions? We Can Help.
Course Data
- CEU Hours: 0
- Length: 0.5 Hours
- ASQ RU: 0.05
- Audience: New to Quality
- Provider: ASQ
Learning Objectives:
- Understand what a fishbone diagram is
- Understand how and when to use a fishbone diagram
- Understand the benefits of using fishbone diagrams in problem solving
- Build your own fishbone diagram
Prerequisites:
NoneWho Should Attend:
Anyone new to quality who wants to learn and apply simple problem analysis tools.- Introduction
- What is a fishbone diagram?
- What is it used for?
- Watch it
- Watch a team prepare a fishbone diagram
- How to
- Learn the steps to create a fishbone diagram
- Try it
- Help the team complete a fishbone diagram
- Present it
- Learn how to present a fishbone diagram so it can be easily shared
- Summary
Format
This is a self-paced course that can be started at any time.
Technical Requirements
Hardware Requirements
- PC, Mac, or mobile device
- Audio speakers or headset
- High-speed internet connection
Supported Browsers
You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.
- Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
- Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
- Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later
Required Browser Settings
- JavaScript must be enabled for published courses to work.
- Font downloads must be enabled to see the correct fonts and characters.
- When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
- Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
- Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.
Accessing Your E-learning
After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.Enrollment Details

Internet-based, self-paced training modules, which may involve combinations of text, visuals, audio, interactive simulations and quizzes (see specific courses for features and tools). These web-based courses require a computer and Internet access.
FDASQ | Self-Paced | English | 365 Days | List: $35 Member: $25 |

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