Resources for Success
Information of interest related to managing
change, employee involvement and teams,
leadership,
education and training, quality principles and
practices, and human resource management.
ARTICLES
Check out our top picks to determine which
articles from other publications you should read in
their entirety.
Title: “8 Trends You Need
to Know Now“
Magazine: T+D, January 2004
Authors: Karen Colteryahn and Patty
Davis
Location: www.astd.org/NR/rdonlyres/DAAA2450-6B59-40E8-AF2C-AC33B6E8DC45/2265/040128.pdf
Description: An ASTD
commissioned study, “Mapping the Future:
Shaping New Workplace Learning and Performance
Competencies,” identifies eight existing and
emerging trends driving change in the workplace
that affect the future work and success of
workplace learning and performance
professionals.
Title: “In With the New
Year—and Out With the Excuses”
Magazine: Corporate Trends, January
6, 2004
Author: Catherine DeVrye
Location:
www.corporatetrends.com.au/pmachine/comments.php?id=192_0_1_0_M
Description: When what used to
work, no longer works …
it’s time to change our ways of thinking and
think of ways
of changing. …
Title: “Selecting Six Sigma
Projects That Matter”
Magazine: Six Sigma Forum Magazine,
November 2003
Authors: Thomas Bertels and George
Patterson
Location: www.asq.org/perl/members/group_access/
ssmAccess.cgi/2003/november/ssfmv3i1bertels.pdf
Description: The quality of Six
Sigma projects differentiates successful Six Sigma
campaigns from average ones. Organizations that
maintain a high level of business impact throughout
their initiatives generally practice opportunistic
project selection, link projects to strategic
imperatives, and use a process management
system.
Title: “Match the Change
Vehicle and Method to the Job”
Magazine: Quality Progress, January
2004
Author: Jean Harvey
Location: www.asq.org/pub/
Description: It is often
difficult for an organization to decide which
methodology and tools to use in process
improvement. Process improvement teams must
understand the definitions of the methodology,
tools, and change vehicles available to them. The
impact of mismatches can be fatal to a fledgling
improvement program.
BOOKS
Not sure what current books are worth your
investment? News for a Change recommends
that you read the following recent releases and
consider adding them to your bookshelf for future
reference.
Title: The Synergy of One:
Creating High-Performing Sustainable Organizations
Through Integrated Performance Leadership
Author: Michael J. Dreikorn
Publisher: Quality Press
ISBN Number: 0-87389-605-X
Format/Length: Hardcover, 232
pages
Price: $24.00 (AQP/ASQ members)
Description: This book argues
that the vast majority of errors and system
failures are the result of ineffective leadership
and that most of the shortcomings of leadership
stem from the lack of a unified and structured
system. It explains how to create an integrated
system that will help drive consistent success.
Title: Growing Your
Company’s Leaders: How Great Organizations Use
Succession Management to Sustain Competitive
Advantage
Authors: Robert M. Fulmer and Jay A.
Conger
Publisher: Amacom
ISBN Number: 0-8144-0767-6
Format/Length: Hardcover, 256
pages
Price: $27.95
Description: Within the next
few years, “baby boomer” leaders and
managers will retire in huge numbers. By making
succession management a part of business strategy,
companies will always have the ability to fill key
leadership positions. This book studies five global
leaders: Dow Chemical, Dell Computer, Eli Lilly,
Pan Canadian Petroleum, and Sonoco.
Title: How to Calm
Down—Even if You’re Absolutely, Totally
Nuts: A Simple Guide to Relaxation
Author: Fred L. Miller
Publisher: Numasté
Press
ISBN Number: 0-9665275-9-3
Format/Length: Softcover, 103
pages
Price: $9.00
Description: This concise book
provides straightforward tips on how to let off
steam before giving in to road rage, throttling
your boss, or throwing a fit at home. It takes less
than an hour to read, but the methods it covers
will work for a lifetime.
WEB SITES
Bookmark the following sites to provide ready
access to up-to-date information that can improve
your organization’s performance, as well as
your personal performance.
Sponsor: Fast Company
magazine
Address: www.fastcompany.com/guides/
Description: Fast
Company’s guides are collections of its best
articles, hand-picked by its editors. Whether
you’re looking for new ideas on leadership,
career, or innovative strategies to improve your
team and yourself, guides are available.
Sponsor: Center for Collaborative
Organizations (formerly The Center for the Study of
Work Teams)
Address: www.workteams.unt.edu/
Description: Based at the
University of North Texas, the center was created
for the purpose of education and research in all
areas of collaborative work systems. The site
includes information and reports on research that
has been conducted, including topics such as keys
to team compensation systems and employee
involvement: overview of practices and support
systems.
Sponsor: Leader to Leader
Institute (formerly the Drucker Foundation)
Address: www.pfdf.org/
Description: The Leader to
Leader Institute has its roots in the social sector
and its predecessor, the Peter F. Drucker
Foundation for Nonprofit Management. The site
includes articles and a variety of other resources
designed “to strengthen the leadership of the
social sector” by providing educational
opportunities and resources to leaders.
CONFERENCES
Looking for the best conference to attend this
year? Here are some possibilities that might meet
your needs.
Conference: 11th Annual ISO 9000
Summit: Optimize Your QMS for Business Results
Sponsor: ASQ
Dates: March 22-23, 2004
Location: San Francisco, CA
Price: $795 for nonmembers (member
and group rates available)
Description: This high-energy
exchange provides knowledge and expertise on ISO
9000, as well as for applications including
Baldrige, Lean Manufacturing, Six Sigma, Lean
Sigma, ISO 14000, ISO\TS 16949:2002, AS9100A, ISO
13485, and the new AG 9000. Standards learning and
networking experiences will provide you with the
information you need most, in the most efficient
format.
Conference: The Quest for
Excellence® Conference XVI—The Official
Conference of the Malcolm Baldrige National Quality
Award
Sponsor: NIST and ASQ
Dates: March 28-31, 2004
Location: Washington, DC
Price: $1045 for nonmembers (member
and group rates available)
Contact:
www.baldrige.nist.gov/Quest_for_Excellence.htm
Description: Learn about the
tool used by business, education, and healthcare
leaders to evaluate and focus their efforts on
performance results, leadership effectiveness,
customer and employee satisfaction, and process
management. Meet the 2003 Baldrige Award recipients
at The Quest for Excellence® (QE) XVI, where
they will share exceptional performance practices,
the journey to performance excellence, and their
lessons learned.
Conference: 42nd Annual
International Performance Improvement Conference and
Exposition: Partnering for Performance
Sponsor: International Society for
Performance Improvement
Dates: April 18-23, 2004
Location: Tampa, FL
Price: $899 for nonmembers (member
and group rates available)
Contact: www.ispi.org/ac2004/
Description: The conference
consists of three days of nearly 200 concurrent
sessions, providing attendees many opportunities to
learn from the current and future leaders in the
field of human performance technology (HPT).
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