ASQ - Team and Workplace Excellence Forum

Online Edition — September 2003

In This Issue

BRIDGES: Internal Consultants for Change and High Performing Work Cultures
In A Nutshell
Proven Strategies on Service and Life
Leading Wholeheartedly: A Quality Approach
Respectful Confrontation for Superior Results


Articles in Brief
The Help Desk
News Bites
What’s Up?

Book Nook

September 2003 News for a Change—Home Page

NFC Index

AQP Home

What’s Up?
Interesting places to visit: on site or virtually


11th National Quality Education Conference
American Society for Quality
November 6-9, 2003
Albuquerque, New Mexico

Of all the improvement mandates placed before educators today, none leaps to mind more quickly than the legislation known as the “No Child Left Behind Act.”

What exactly is the link between fulfilling America’s expectations and the use of proven approaches like Baldrige and ISO? We all know the eight basic quality principles—the doorways that are open to us. But how do we walk through these doorways to ensure our journey will result in improvement standards, meaningful assessment, and functional accountability? At this year’s NQEC, our mission is to help each and every participant find her or his own answers to that central question.

International Conference on Lifelong Citizenship Learning, Participatory Democracy, and Social Change
Ontario Institute for Studies in Education, University of Toronto, Toronto, Ontario, Canada
October 17-19, 2003
Toronto, Canada

The theme for this conference, which celebrates the tenth anniversary of the Transformative Learning Center, is “Lifelong Citizenship Learning, Participatory Democracy, and Social Change: Local and Global Perspectives.” This conference builds on three conferences held recently at OISE/UT: the first international conference on “Social Movement Learning” (March 2001), the fourth international conference on “Transformative Learning” (November 2001), and the third forum of the “Citizenship Education Research Network” (May 2002).

Conference topics include:

  • Lifelong learning: dominant and counter-hegemonic discourses, policies, and practices.
  • Workplace democracy and cooperatives: learning deliberation and decision making.
  • Digital democracy.
  • Deliberative practices, conflict resolution, and education for a culture of peace.

Web Sites

Center for Health & Wellbeing
The Center for Health and Wellbeing is an interdisciplinary unit within the Woodrow Wilson School at Princeton University. It seeks to foster research and teaching on the multiple aspects of health and well-being in both developed and developing countries. Our goal is to understand the determinants of health and well-being, and the role that public policy plays in shaping the quality of people’s lives. The faculty associates of the center come from a diverse set of disciplinary backgrounds, including psychology, economics, molecular biology, sociology, and demography, and are working on an equally broad set of research topics.
Among these are links between stress and physical and mental health outcomes throughout the life cycle; the measurement and determinants of happiness; the relationship between economic status, morbidity, and mortality; the role that family structure plays in investments in children’s health; the relationships between welfare policies, child development, and child maltreatment; the design of health insurance systems; and the role of public policy in influencing medical research. A common theme of this work is that research, and ultimately policy, should be aimed at improving physical, mental, and emotional well-being.

Knowledge Management
The knowledge management server at the University of Texas at Austin is dedicated to the investigation and exploration of the topic of knowledge management as it relates to the business world of today. The site provides comments, papers, and other information relating to knowledge management to assist in building a community-based knowledge forum.

Union of Japanese Scientists and Engineers (JUSE)
The field of science and technology in which JUSE has been involved since its establishment belongs to the soft technologies, where the mathematical and statistical methods can be applied to the corporate management. Especially, quality control has been the primary subject of JUSE, and great efforts have been spent on the development and dissemination of the technology. Today, JUSE is widely known as the “Center of Quality Control in Japan.” JUSE has managed the Deming Prize, which is well known in the field of total quality management. During recent years, more than 20,000 people have taken part in JUSE’s education and training courses in these fields: quality management, QC circles, reliability engineering, multivariate analysis, design of experiments, marketing analysis, sensory evaluation, product liability, and ISO management systems.

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