ASQ - Team and Workplace Excellence Forum

Online Edition — May 2003

In This Issue
Seeing Groups–
and the World–
in a New Way
AQP’s National Team Excellence Awards Diary
Ask the PowerPhrase® Expert
Looking Toward the Future



AQP Connections
Articles in Brief
News Bites
What’s Up?
Out of Context
Book Nook

May 2003 News for a Change—Home Page

NFC Index

AQP Home

What’s Up?
Interesting places to visit: on site or virtually


7th Conference on International Human Resource Management
University of Limerick, Ireland
June 4-6, 2003
Limerick, Ireland

The conference will seek to present a complement of academic and practitioner papers dedicated to exploring the multidimensional and dynamic nature of the field of International Human Resource Management (IHRM). Contributions are invited in all areas of international human resource management including areas, such as:

  • The current state of the field of IHRM.
  • Regional variations, convergence, and divergence in HRM.
  • HRM in the multinational enterprise.
  • HRM strategy and performance.
  • Contemporary issues in core functions of HRM, such as recruitment and selection, appraisal and performance management, rewards, and HRD.
  • The labor market and HRM including equality issues, legal aspects, industrial relations and employee representation, and flexible work practices.
  • Integrating information communication technologies and HRM, such as e-HRM, e-business, and human resource information systems.
  • Contemporary issues in IHRM—expatriation, intercultural adjustment and repatriation, international careers, dual careers, knowledge management and the psychological contract, and organizational commitment.

2003 International Conference of the International Society for Professional Innovation Management
International Society for Professional Innovation Management
June 8-11, 2003
Museum of Science and Industry
Manchester, United Kingdom

The idea of organizations working together for their mutual benefit is hardly a new one, but over the last two decades there has been a huge increase in collaborative activity between companies of varying sizes. Unfortunately for a great many of the businesses involved, it is an endeavor that will end in failure. Recent research suggests that as many as 50-70% of strategic alliances will fail within four years because of a vast array of cultural, political, technological, and commercial factors.
This conference aims to address the issues associated with collaboration. It will provide a forum for academics, business people, and consultants to discuss these issues in depth by presenting the latest academic papers, delivering company presentations on the subject, and running interactive workshops.

2003 Conference on Agile Development
AgileAlliance Corporation
June 25-28, 2003
Salt Lake City, UT

This conference deals with learning and sharing techniques and practices for delivering fit-for-purpose software, using people as the key ingredient. This is the conference for discussing how people can work together to create software—the tools, techniques, practices, and issues involved. Attendees will learn, share, and advance the state of agile development practices, which is an emerging and dynamic discipline. The overriding objective of the conference is to spread knowledge about the state of the art in agile development practices and provide a forum for advancing the state of the art.

The conference will accomplish this objective by providing a forum for the following:

  • Create a sense of community in the agile development movement.
  • Share experiences and research across disciplines.
  • Welcome new members to the world of agile development.
  • Consolidate data about agile development to aid future research and implementation.

Agile Development is a conference aimed at exploring the human and social issues involved in software development and the consequences of the agile approach to developing software. The agile approach focuses on delivering business value early in the project lifetime while balancing the need to incorporate late-breaking requirements changes and respecting project deadlines. The agile methods deliver running, tested systems in part by accentuating the use of rich, informal communication channels and attending to the human component of software development. A number of techniques and processes have been identified in the use of agile approaches, and undoubtedly, more will be found.

The purpose of this conference is to examine closely the proposed processes and techniques, to report the outcome of studies on human issues affecting the speed and quality of the development, and to collect field reports from projects using agile approaches. The social-technical goal of the conference is to increase the exchange on these issues between researchers and practitioners, between managers and developers, and between social specialists and computer specialists.

57th Annual Quality Congress
American Society for Quality
May 19-21, 2003
Kansas City, MO

This year’s AQC, “Expanding Horizons,” features more than 100 educational sessions on customer satisfaction, environmental quality, health care quality, ISO 9001:2000, lean principles, quality tools, risk management, Six Sigma, software quality, standards, statistics, and more. Keynote speakers include Horst Schulze, former president and COO of the Baldrige Award-winning Ritz-Carlton Hotel Company; Dr. J. Gerald Suárez, expert organizational designer and systems thinker, who will discuss managing fear in the workplace; and Clyde Fessler, former vice president of business development for Harley-Davidson Motor Company.


Web Sites

Center for Public Leadership

Launched in 2000 through a generous grant from the Wexner Foundation, the Center for Public Leadership has responded rapidly to the burgeoning interest in leadership. The center is dedicated to excellence in leadership education and research. It is equally committed to bridging the gap between leadership theory and practice.

The Center for Public Leadership provides a forum for students, scholars, and practitioners committed to the idea that effective public leadership is essential to the common good. It creates opportunities for reflection and discovery, and promotes the dynamic exchange of ideas among those from different disciplines, sectors, cultures, and nations.

Greenleaf Center for Servant-Leadership

The Greenleaf Center is an international, not-for-profit institution headquartered in Indianapolis, IN. Its goal is to help people understand the principles and practices of servant-leadership; nurture colleagues and institutions by providing a focal point and opportunities to share thoughts and ideas on servant-leadership; produce and publish new resources by others on servant-leadership; and connect servant-leaders in a network of learning.

The center’s mission is to fundamentally improve the caring and quality of all institutions through a new approach to leadership, structure, and decision making. Servant-leadership emphasizes increased service to others; a holistic approach to work, promoting a sense of community; and the sharing of power in decision making.


Ashoka’s mission is to develop the profession of social entrepreneurship around the world. Ashoka invests in people. It is a global nonprofit organization that searches the world for social entrepreneurs—extraordinary individuals with unprecedented ideas for change in their communities. Ashoka identifies and invests in these social entrepreneurs when no one else will. It does so through stipends and professional services that allow Ashoka Fellows to focus full time on their ideas for leading social change in education and youth development, health care, environment, human rights, access to technology, and economic development.

Ashoka has invested in more than 1,200 Ashoka Fellows in 44 countries. They have transformed the lives of millions of people in thousands of communities worldwide.

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