|
AQP Connections
25th AQP Annual Conference
Final preparations are under way for this
year’s conference, Jazz-Up Your
Organization’s Performance Through Teamwork,
Quality, and Integrity, which will be held in New
Orleans, February 24-26. Registrations for this
year’s exciting roster of preconference
workshops, learning sessions, and alternate courses
is far ahead of recent years—three times the
level at this point in 2002. Complete conference
information is available at www.aqp.org .
The keynote speaker at Monday’s opening
session will be Herman Cain, who will discuss why
“Leadership is Common Sense.” Cain is
chairman of Godfather’s Pizza, Inc., and he has
authored three books: CEO of Self, You’re in
Charge; Speak as a Leader; and Leadership is
Common Sense.
Coach Herman Boone and Coach Bill Yoast will speak
on “Teamwork, Leadership, and Diversity”
during Wednesday’s keynote address. The
real-life story of these heroes inspired the hit
movie “Remember the Titans.”
Preconference workshops feature the following
topics and instructors:
- Teams Make Six Sigma Work will be led by
Patricia Noonan and Nancy Page Cooper. The next
evolution of a team environment involves their
participation in achieving a Six Sigma culture.
This workshop demonstrates how to incorporate key
team achievements of the past with newer trends and
technologies.
- Building Team Trust Using Emotional
Intelligence Techniques will be presented by
Adele Lynn. Learn the fundamentals of how to build
trust in a team environment by using interactive
exercises in emotional intelligence.
- Edward Deevy will instruct participants on
Getting the Whole Organization Engaged in the
Business: A How-To Workshop for Managers, HR
Professionals, and Consultants.
- Judith Honesty will share insights on
Inspiring Trust and Action Through Authentic
Leadership. Every person needs to move others
to action at some time whether or not he/she is
formally in a leadership position. This workshop
presents three core principles and a pragmatic
communications template for inspiring the
commitment of employees, customers, or anyone else
on whom you depend.
The National Team Excellence Award
Competition
Since 1985, 660 teams from the United States,
Canada, and Mexico have participated in this
competition, held in conjunction with AQP’s
Annual Conference. Companies and organizations of all
sizes and structures have entered teams that excel in
their ability to solve problems in a collaborative
manner. This year 26 teams have qualified and have
been invited to present in the live competition, as
follows:
- Analog Devices, Probe Bridge Parallelism, Santa
Clara, CA.
- Analog Devices, Silicon Savers, Santa Clara,
CA.
- Baxter Healthcare, Injection Site Process
Management Team, Marion, NC.
- Boeing Airplane Company, 757 Fuselage Transfer
Project, Wichita, KS.
- Boeing Airplane Company, Boeing 737
Environmental Control System Improvement Team,
Wichita, KS.
- Commonwealth Edision Company, BTW Transaction
Quality Team, Oakbrook, IL.
- DENSO Manufacturing Tennessee, Inc., WDA3-TV,
Maryville, TN.
- Ethicon Endo-Surgery, Inc., a Johnson &
Johnson Company, Sales Force Effectiveness,
Cincinnati, OH.
- Fidelity Wide Processing, Employer Service
Preparation for Imaging Process Improvement Team,
Hebron, KY.
- General Dynamics - Electric Boat Corporation,
Air Flask Problem Solving Team, North Kingstown,
RI.
- Grain Processing Corporation, Weight Watchers,
Muscatine, IA.
- Louisville and Jefferson County Metropolitan
Sewer District, Residential Property Backup Repairs
Team, Louisville, KY.
- Merrill Lynch, Merrill Lynch/DuPont, Six Sigma
Savings & Investment Plan Service Enhancement
Team, Pennington, NJ.
- Merrill Lynch, The Merrill Lynch Six Sigma New
Account Opening Team, Pennington, NJ.
- Merrill Lynch Trust Services, Six Sigma
Improvement Plan Team, Hopewell, NJ.
- North Broward Medical Center, Team N Time,
Pompano Beach, FL.
- Novamex, Deductions Project Committee, El Paso,
TX.
- Novamex, Inventory Control Team, El Paso,
TX.
- Oshkosh Truck Corporation, Guns N Wrenches,
Oshkosh, WI.
- Siemens Energy & Automation, Inc., Metal
Maniacs, Bellefontaine, OH.
- Sumitomo Electric Wiring Systems, Inc.,
Electrifying Chicks Unlimited, Edmonton, KY.
- The Boeing Company, The Blanket Team, Long
Beach, CA.
- The Boeing Company, The Ramp Team, Long Beach,
CA.
- The Boeing Company, The Shim Cell Team, Long
Beach, CA.
- Weastec, Inc., Reject Rustlers, Hillsboro,
OH.
- White Memorial Medical Center Accounts
Receivable, United Creates Results, Los Angeles,
CA.
The Gold, Silver, and Bronze Team Excellence
Awards will be presented to the top three teams that
most clearly and effectively demonstrate the
principles and techniques of improving quality
through participation within a business or
organization. Tom Peters, noted author and speaker,
has remarked, “There is nothing else like
this…competition in this country. This is
special.”
The team from Fidelity prepares to compete in
AQP’s National Team Excellence Award
Competition
Membership News
Last Chance to Win a Free Registration to the
25th Annual Conference
AQP’s “Member Get a Member”
recruitment campaign has a special program for
individuals who successfully bring new members into
the association’s family. Current members who
recruit new members between December 9, 2002, and
January 31, 2003, will be automatically entered in a
drawing to win a free registration (valued at $870)
to the 25th Annual Conference in New Orleans. AQP
applications are available online at www.aqp.org, and they
include a place to enter the name and membership
number of the sponsoring member. More information is
available by calling 513-381-1979 or at www.aqp.org .
Profile Describes Typical AQP Member
Information obtained from current AQP members was
compiled to develop an overall profile. Although
there probably aren’t many members who have the
exact combination of attributes indicated by the top
responses in each category, it’s interesting to
see what characteristics our members share. The
tables below include the primary findings (but
attributes in each table may not total 100%).
Upcoming Education Courses
 In addition to
the preconference workshops previously described, AQP
has the following courses scheduled through May
2003:
Facilitating Teams and Groups
Enhance
your facilitation skills to increase meeting
effectiveness, including communication and conflict
resolution, and to develop critical team roles and
responsibilities. (Four days)
February 24-27: New Orleans, LA, Instructor: Judy
King.
April 7-10: Scottsdale, AZ, Instructor: Harold
Kay.
May 19-22: Kansas City, MO, Instructor: Doug
Stark.
Advanced Facilitation Skills
This
training, developed from a research study, is
invaluable and a great enhancement for professionals
who already have experience in facilitation. (Two and
one-half days)
February 24-26: New Orleans, LA, Instructor: Susan
Smith.
April 7-9: Scottsdale, AZ, Instructor: Denny
Krause.
May 21-23: Kansas City, MO, Instructor: Denny
Krause.
Conducting a Baldrige Assessment
This
training recognizes and meets the biggest challenges
of completing a self-assessment or applying for the
Baldrige Award. (One day)
February 23: New Orleans, LA, Instructor: Maryann
Brennan.
April 9: Scottsdale, AZ, Instructor: Karen
Hawley.
May 18: Kansas City, MO, Instructor: Maryann
Brennan.
Baldrige Assessment for Education
Learn how to conduct an assessment using the 2003
Baldrige Award Criteria for Education and the AQP
10-step assessment process. (Two days)
April 7-8: Scottsdale, AZ, Instructor: Karen
Hawley.
Building High Performance Teams
Using
interactive exercises, this course will teach
students how to work in teams for optimal
performance. (Two days)
April 7-8: Scottsdale, AZ, Instructors: Pete Grazier
and Ray Martin.
Lean Thinking Applied to Services and
Administrative Functions
While its roots
are in manufacturing, this training emphasizes the
Lean Thinking philosophy and the powerful way it is
designed to eliminate waste from processes in the
services and administrative functions as well. (Two
days)
April 7-8: Scottsdale, AZ, Instructor: Sylvia
Bushell.
The Leader’s Role in Changing
Organizations
This recently updated course
equips supervisors, team leaders, and managers with
skills and techniques to meet the challenges of
leading in a changing work environment. (Two
days)
April 7-8: Scottsdale, AZ, Instructor: Jim Rollo.
Achieving Breakthroughs in Business Performance
Through Process Improvement
In a business
environment where survival demands extraordinary
improvement in business performance, success has been
achieved in every industry through process-based
transformation. (Two days)
May 17-18: Kansas City, MO, Instructor: Sheldon
Enger.
Emotional Intelligence: Leading and
Managing
This training offers a direct link
and understanding between emotional intelligence and
leadership performance and gives leaders specific
ways to improve their performance that promotes
productivity and quality. (Two days)
May 17-18: Kansas City, MO, Instructor: Adele
Lynn.
|
