ASQ - Team and Workplace Excellence Forum

Online Edition - August 2002


Publications That Changed Our Views

1951: Armand Feigenbaum’s Total Quality Control and Joseph Juran’s Quality Control Handbook

1970: Thomas Harris’ I’m OK, You’re OK and Alvin Toffler’s Future Shock

1972: L. Ishikawa’s Guide to Quality Control

1979: Philip Crosby’s Quality is Free

1980: Peter Drucker’s Managing in Turbulent Times and William Ouchi's Theory Z

1982: John Naisbitt’s Megatrends, Tom Peters’ In Search of Excellence, Kenneth Blanchard’s One-Minute Manager, and Joel Arthur Barker’s Paradigms

1983: GE/IAQC Quality Circles Leading/Facilitating Manual

1984: Eliyahu M. Goldratt’s The Goal and Philip Crosby’s Quality Without Tears

1985: W. Edwards Deming’s Out of the Crisis and Gifford Pinchot’s Intrapreneuring

1987: Peter Block’s Empowered Manager

1990: Peter Senge’s The Fifth Discipline: The Art and Practice of the Learning Organization

1992: Margaret Wheatley’s Leadership and the New Science

1993: Peter Block’s Stewardship, Jon Katzenbach and Douglas Smith’s The Wisdom of Teams, Gifford and Elizabeth Pinchot’s End of Bureaucracy, and Michael Hammer and James Champy’s Reengineering the Corporation

1995: Michael Treacy and Frederik D. Wiersema’s Discipline of Market Leaders

1996: Peter Schwartz’s The Art of the Long View and John P. Schuster, Jill Carpenter, and M. Patricia Kane’s Power of Open Book Management

1999: Gifford Pinchot and Ron Pellman’s Intrapreneuring in Action



  1. Gibbons, Steve, “Business Experts Ponder the Past, Present, and Future,” The Journal of Quality and Participation, November/ December 1999.
  2. Karabatsos, Nancy, “Quality in Transition, Part 1: Account of the ‘80s,” Quality Progress, December 1989.

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August 2002 News for a Change Homepage


 In This Issue...
People and Excellence— People Aspects of the Baldrige Criteria

Using Baldrige to Lead Change

Where Have We Been? Where Are We Going?

Book Nook

From Our Perspective

What’s Up?


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