Publications That Changed Our
Views
1951: Armand
Feigenbaum’s Total Quality Control and
Joseph Juran’s Quality Control
Handbook
1970: Thomas
Harris’ I’m OK, You’re OK and
Alvin Toffler’s Future
Shock
1972: L.
Ishikawa’s Guide to Quality
Control
1979: Philip
Crosby’s Quality is Free
1980: Peter
Drucker’s Managing in Turbulent Times and
William Ouchi's Theory Z
1982: John
Naisbitt’s Megatrends, Tom Peters’
In Search of Excellence, Kenneth Blanchard’s
One-Minute Manager, and Joel Arthur Barker’s
Paradigms
1983: GE/IAQC
Quality Circles Leading/Facilitating
Manual
1984: Eliyahu M.
Goldratt’s The Goal and Philip
Crosby’s Quality Without
Tears
1985: W. Edwards
Deming’s Out of the Crisis and Gifford
Pinchot’s
Intrapreneuring
1987: Peter
Block’s Empowered
Manager
1990: Peter
Senge’s The Fifth Discipline: The Art and
Practice of the Learning
Organization
1992: Margaret
Wheatley’s Leadership and the New
Science
1993: Peter
Block’s Stewardship, Jon Katzenbach and
Douglas Smith’s The Wisdom of Teams, Gifford
and Elizabeth Pinchot’s End of Bureaucracy,
and Michael Hammer and James Champy’s
Reengineering the
Corporation
1995: Michael Treacy
and Frederik D. Wiersema’s Discipline of Market
Leaders
1996: Peter
Schwartz’s The Art of the Long View and John
P. Schuster, Jill Carpenter, and M. Patricia Kane’s
Power of Open Book
Management
1999: Gifford Pinchot
and Ron Pellman’s Intrapreneuring in
Action
REFERENCES
- Gibbons, Steve,
“Business Experts Ponder the Past, Present, and
Future,” The Journal of Quality and
Participation, November/ December
1999.
- Karabatsos, Nancy,
“Quality in Transition, Part 1: Account of the
‘80s,” Quality Progress, December
1989.
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