ASQ - Team and Workplace Excellence Forum

November 1999


Boeing Flies High

Fostering Creativity: An Early Start

Are We There Yet?

If It Ain't Pretty - I'm Outta Here

Flying Above Mediocrity

Teams At The Top


Large Ideas Expressed In Small Amounts
by Peter Block


Brief Cases

Diary of a Shutdown

Views for a Change


Views for a Change
Consultant Q & A

Implementing continuous quality programs in institutions of higher education, where there are such culturally diverse groups, would appear to be quite a challenge. Professors tend to be autonomous operators, when unions are on campuses "groupthink" seems to be a factor, and it tends to be that administrators and staff personnel are the ones promoting the continuous quality programs.

In an institution of educationally and culturally diverse employees with at least three different sets of attitudes, beliefs and values and one goal: to implement a continuous
quality program that can benefit all stakeholders-how does one go about this challenge of molding all sub-groups into one culture-the organizational culture-and what are the

Ronnie P. Feather
President, Pi Phi Chapter
Penn State
Uniontown, Pa.

Jamie Showkeir responds
David Farrell responds

November '99 News for a Change | Email Editor
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