Views for a Change
Book Reviews with a Twist
"Getting Your Organization to Change"
Listen Up, Pilgrim…
· "People (employees, leaders) want opportunities to express their capability to lean and grow within the organization.
· People are more committed when they have input into decisions and share in planning change.
· People have untapped capacity and willingness to change, even though it may seem like they resist it at first.
· Leaders who let go of control, and do not try to manage every aspect of the process, will succeed more fully than those who do not.
However, in the recent push for quick and monumental change by increasingly desperate organizations, some of these lessons have been forgotten or ignored."
This injunction begins the authors' efforts to lay out a clear, concise and "do-able" organizational change plan. What strikes you right off the bat is their focus on people. Throughout the book, Dennis Jaffe and Cynthia Scott focus the attention of any "change wannabes" on this crucial aspect of change management. They do a great service in reminding us of this oft forgotten point.
Everybody's Gone Surfing, Surfing,
· Wave One: Mobilizing the
Organization for Change
It's The Process,
It is ironic, however, that while acknowledging the "organic" nature of change, they take such a linear approach to outlining how to introduce change, manage its diffusion throughout the organization and create commitment to change by all levels. It is not a bad approach ... just A + B = C. Anyone that has been involved in an organizational change effort knows that neither the change plan nor its implementation are usually that neat.
· Relationship Lens - Building,
Understanding and Supporting
A feature that will delight the reader is the foldout "change process map" at the end of the book. The artwork is really lovely and it would make a great poster to pin up in one's work space.